Tracy Priest
Bendigo,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, with many years of experience, eager to learn more skills, and to advance professionally.
Overview
23
23
years of professional experience
Work History
Team Member, Key Holder
Officeworks Superstore Pty Ltd
Bendigo, VIC
02.2024 - Current
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained cleanliness and organization of work area and displays.
- Organized and packed shelves to ensure product accessibility.
- Maintained cleanliness across sales floor and storage areas.
- Arranged shop displays to attract customer attention.
- Collaborated with team to replenish stock levels throughout the store.
- Assisted in organizing merchandise displays for optimal customer engagement.
- Built product displays and placed appropriate signage for merchandise.
- Organized displays according to company standards and specifications.
- Assisted customers with locating desired items within store locations.
- Communicated and coordinated planogram execution with store management.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Printed labels and tags for for-sale merchandise.
- Performed regular price checks on select items throughout the store location.
- Coordinated promotional events such as special sales or clearance stock.
Full Time Coordinator
Officeworks Superstore Pty Ltd
Bendigo
01.2019 - 02.2024
- Streamlined customer service operations to enhance efficiency and responsiveness.
- Managed register operations to ensure accurate transactions and customer satisfaction.
- Packed shelves efficiently, maintaining organized displays and stock levels.
- Executed regular cleaning protocols to uphold store cleanliness and safety standards.
- Designed shop displays to attract customers and promote merchandise effectively.
- Maintained team rosters for optimal staffing and coverage in all departments.
- Oversaw Print and Copy department operations, delivering quality service to customers.
- Conducted general upkeep of Stationery department to ensure smooth daily operations.
- Assisted in coordinating daily store operations and customer service activities.
- Collaborated with team members to ensure efficient workflow and timely task completion.
- Performed administrative tasks such as team rosters and roster reset and handling correspondence.
- Assisted in training new staff on operational procedures and store policies.
- Contributed to promotional activities by setting up displays and arranging signage materials.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
Full Time Key Holder
Officeworks Superstore Pty Ltd
Bendigo
05.2011 - 01.2019
- Executed customer service operations to enhance shopper experience.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Managed register operations for efficient transaction processing.
- Organized and packed shelves to ensure product accessibility.
- Maintained cleanliness across sales floor and storage areas.
- Arranged shop displays to attract customer attention.
- Oversaw daily upkeep of stationery department for optimal functionality.
Point of Sale/ Cash office
Officeworks Superstore Pty Ltd
Bendigo
01.2007 - 05.2011
- Delivered exemplary customer service while managing register operations and cash handling.
- Executed banking and bookkeeping tasks to maintain accurate financial records.
- Maintained inventory by efficiently packing shelves and ensuring product availability.
- Performed cleaning duties to uphold a tidy and organized environment.
- Operated binding and laminating equipment for various document preparations.
- Executed printing and photocopying tasks to support daily business operations.
Retail Assistant
Spoils Bendigo
01.2003 - 01.2006
- Delivered exceptional customer service to enhance client satisfaction.
- Operated registers efficiently, ensuring accurate cash handling.
- Arranged stock displays to optimize product visibility and appeal.
- Maintained cleanliness of shelves and store areas for a pleasant shopping experience.
Administration
Bendigo Senior Secondary College
12.2006
- Entered data into databases using company-specific software.
- Verified accuracy of information in spreadsheets and documents.
- Collaborated with team members to resolve data discrepancies.
- Supported administrative tasks as needed in the office environment.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Administration
Bendigo Senior Secondary College
12.2005
- Entered data into databases using company-specific software.
- Verified accuracy of information in spreadsheets and documents.
- Collaborated with team members to resolve data discrepancies.
- Supported administrative tasks as needed in the office environment.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Education
HLTAID011 Provide First Aid -
Australian Red Cross
Bendigo, VIC07-2025
VCE -
Bendigo Senior Secondary College
Bendigo, VIC12.2006
Skills
- Microsoft Office Suite
- Data organization
- Customer service
- Cash handling
- Stock merchandising
- Printing and laminating
- Photo creation
- Photocopying and binding
- Daily operations
- Shelf management
- Team coordination
- Inventory management
- Visual merchandising
- Data entry
- Team collaboration
- Problem resolution
- Time management
- Employee training
- Product knowledge
References
- Mark Sylvester, Store Business Manager, Officeworks Superstore Pty Ltd, Geelong, Victoria, +61 466 829 001
- Rob Lord, Team Member, Officeworks Superstore Pty Ltd, Albury, NSW, +61 421 191 766
Timeline
Team Member, Key Holder
Officeworks Superstore Pty Ltd
02.2024 - Current
Full Time Coordinator
Officeworks Superstore Pty Ltd
01.2019 - 02.2024
Full Time Key Holder
Officeworks Superstore Pty Ltd
05.2011 - 01.2019
Point of Sale/ Cash office
Officeworks Superstore Pty Ltd
01.2007 - 05.2011
Administration
Bendigo Senior Secondary College
12.2006
Administration
Bendigo Senior Secondary College
12.2005
Retail Assistant
Spoils Bendigo
01.2003 - 01.2006
HLTAID011 Provide First Aid -
Australian Red Cross
VCE -
Bendigo Senior Secondary College
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