Tracy Rowe

Remain calm and in charge in stressful situations.

Amazing organising and critical thinking skills, often looking outside the box for solutions.

Believing in my teams abilities and what I can bring to enhance everyone’s ability to succeed

• Excellent communication skills, organizing bookings, parts and time for vehicles to be serviced or worked on in a timely manner for customers.
• Problem solving, working within a team to create a better experience for customers and team members.
• Taking on new challenges, communicating, and working with strengths to get the best outcome for customers.
• Liaising with customers and advising them of developments during the day.
• Defusing unpleasant situations when necessary.
• Taking phone calls, filing, scheduling service bookings, problem solving, and greeting customers.