Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Shaw

WEST GLADSTONE,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities whilst giving excellent customer/ client service with a positive attitude. Ability to adapt to different situations and handle all scenarios very calmly and professionally.

Overview

12
12
years of professional experience

Work History

Site Representative

WorkPac Group
04.2016 - 06.2024
  • Provided excellent customer service to clients by being present and understanding their needs and requirements.
  • Building strong internal and external relationships to better service the client.
  • Promoted team collaboration, facilitating effective communication between all stakeholders involved in projects.
  • Oversaw personnel training programs to ensure staff were up-to-date with industry best practices while promoting professional development opportunities within the team.
  • Mitigated risk factors on-site by identifying potential hazards ahead of time and implementing appropriate preventive measures.
  • Enhanced site safety by conducting regular inspections and implementing necessary precautions.


Shutdown Administration

ManpowerGroup
01.2015 - 03.2016
  • Leveraged strong relationships with key stakeholders to ensure clear communication and alignment on project objectives throughout each shutdown event.
  • Mentored junior team members in best practices for managing complex shutdown projects while ensuring safety and efficiency at all times.
  • Developed detailed scope documents to outline work requirements, project timelines, budgets, and deliverables for each shutdown event.
  • Increased overall efficiency in shutdown processes by identifying potential bottlenecks and implementing effective solutions.

Environmental Administration (Dredging Project)

Gladstone Ports Corporation
01.2012 - 11.2014
  • Organized logistics for necessary materials procurement, travel arrangements, meeting schedules coordination among various stakeholders related to different projects.
  • Facilitated team collaboration with regular meetings, status updates, and progress reports on assigned tasks.
  • Prepared detailed reports on project status for both internal stakeholders and external clients, facilitating transparency in communication at every level of the organization hierarchy.
  • Managed document control procedures, ensuring the security and accessibility of essential files for all team members involved in each project phase.

Education

High School Diploma -

Dysart State High School
Dysart, QLD

Skills

  • Construction safety
  • Site Inspections
  • Technical knowledge
  • Environmental awareness
  • Site coordination
  • Team Supervision
  • Personnel Oversight
  • Business Administration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Team building
  • Relationship Building
  • Task Prioritization
  • Self Motivation
  • Interpersonal Skills
  • Interpersonal Communication
  • Time management abilities

Timeline

Site Representative

WorkPac Group
04.2016 - 06.2024

Shutdown Administration

ManpowerGroup
01.2015 - 03.2016

Environmental Administration (Dredging Project)

Gladstone Ports Corporation
01.2012 - 11.2014

High School Diploma -

Dysart State High School

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Tracy Shaw