Tracy Shaw
WEST GLADSTONE,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities whilst giving excellent customer/ client service with a positive attitude. Ability to adapt to different situations and handle all scenarios very calmly and professionally.
Overview
12
12
years of professional experience
Work History
Site Representative
WorkPac Group
04.2016 - 06.2024
- Provided excellent customer service to clients by being present and understanding their needs and requirements.
- Building strong internal and external relationships to better service the client.
- Promoted team collaboration, facilitating effective communication between all stakeholders involved in projects.
- Oversaw personnel training programs to ensure staff were up-to-date with industry best practices while promoting professional development opportunities within the team.
- Mitigated risk factors on-site by identifying potential hazards ahead of time and implementing appropriate preventive measures.
- Enhanced site safety by conducting regular inspections and implementing necessary precautions.
Shutdown Administration
ManpowerGroup
01.2015 - 03.2016
- Leveraged strong relationships with key stakeholders to ensure clear communication and alignment on project objectives throughout each shutdown event.
- Mentored junior team members in best practices for managing complex shutdown projects while ensuring safety and efficiency at all times.
- Developed detailed scope documents to outline work requirements, project timelines, budgets, and deliverables for each shutdown event.
- Increased overall efficiency in shutdown processes by identifying potential bottlenecks and implementing effective solutions.
Environmental Administration (Dredging Project)
Gladstone Ports Corporation
01.2012 - 11.2014
- Organized logistics for necessary materials procurement, travel arrangements, meeting schedules coordination among various stakeholders related to different projects.
- Facilitated team collaboration with regular meetings, status updates, and progress reports on assigned tasks.
- Prepared detailed reports on project status for both internal stakeholders and external clients, facilitating transparency in communication at every level of the organization hierarchy.
- Managed document control procedures, ensuring the security and accessibility of essential files for all team members involved in each project phase.
Education
High School Diploma -
Dysart State High School
Dysart, QLDSkills
- Construction safety
- Site Inspections
- Technical knowledge
- Environmental awareness
- Site coordination
- Team Supervision
- Personnel Oversight
- Business Administration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Team building
- Relationship Building
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Interpersonal Communication
- Time management abilities
Timeline
Site Representative
WorkPac Group
04.2016 - 06.2024
Shutdown Administration
ManpowerGroup
01.2015 - 03.2016
Environmental Administration (Dredging Project)
Gladstone Ports Corporation
01.2012 - 11.2014
High School Diploma -
Dysart State High School
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