Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Tracy Starr

Long Plains,SA

Summary

Skilled in coordinating invoicing and billing activities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Bartender

Rising Sun Hotel
Port Wakefield, SA
11.2023 - Current
  • Greet customers and provided excellent customer service.
  • Prepare alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensure proper sanitation of bar area, glassware, utensils, and equipment.
  • Process payments accurately and efficiently with POS system.
  • Assist in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicate them promptly to kitchen staff.
  • Stock ice bins, cool-room and fridges as needed throughout shift.
  • Monitor guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Adhere to state regulations regarding serving alcohol responsibly.
  • Attended regular training sessions to stay updated on new products or trends.
  • Check identification of guests to verify age requirements for alcohol purchase if required.
  • Follow alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Pour wine, beer and spirits for patrons.
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

Administration Clerk

KR & MA McArdle & Sons
Long Plains, SA
06.2013 - Current
  • Maintain filing systems for records, correspondence, reports and documents.
  • Check and process invoices, expense claims and other financial documents.
  • Answer phone calls, responded to emails and route incoming mail.
  • Provide general office support such as photocopying, faxing and scanning documents.
  • Create spreadsheets using Microsoft Excel to track drivers licensing & permit information and other data points.
  • Order supplies such as stationery, office equipment, uniforms and other materials needed by the organization.
  • Direct customer inquiries or complaints in a professional manner both over the phone or through email communication.
  • Updated databases with new employee information or changes to existing information.
  • Assist Human Resources department with onboarding paperwork for new staff members.
  • Monitor stock levels of office supplies to ensure adequate availability at all times.
  • Troubleshoot and resolve issues with computers and other peripheral office equipment, including phones, printers and copiers.
  • Perform data entry and recordkeeping tasks to track updates.
  • Create, update and maintain detailed documents, charts and spreadsheets to sort company information.
  • Support office clerical functions using word processing and other software, email and office machines.
  • Communicate with customers and employees to answer questions or explain information.
  • Receive and distribute incoming mail, messages and packages to appropriate individuals.
  • Follow confidentiality rules to preserve data quality and reduce potential information compromise.

Education

Certificate III Aged Care

TAFE
Nuriootpa, SA
01-2024

Skills

  • Have a Strong Work Ethic
  • Take Pride in my Work to Deliver a High Standard
  • Am Dependable & Have a Positive Attitude
  • Supportive & Reliable Team Member
  • Excellent Personal Hygiene
  • Learn New Things Quickly
  • Adapt Easily to Change & Enjoy a Challenge
  • Make Decisions & Use Initiative
  • Coper Well Under Pressure

Affiliations

  • Committee Member for the local netball club as the Country Champs Representative.
  • Member of the Long Plains Hall Guild
  • Ambassador for So Brave - Charity for Women under the age of 40, diagnosed with Breast Cancer.

Accomplishments

  • Life Member - Long Plains Netball Club

References

References available upon request.

Timeline

Bartender

Rising Sun Hotel
11.2023 - Current

Administration Clerk

KR & MA McArdle & Sons
06.2013 - Current

Certificate III Aged Care

TAFE
Tracy Starr