Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Straw

Craigie,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Accounts Receivable & Finance Officer

AC Newco Pty Ltd
04.2019 - Current
  • AU Distributors of premium skincare products and Laser/Dermal Devices), Sole responsibility of AR debtors – email and telephone chasing of overdue accounts
  • Allocation of payments received into the bank and by credit card processing
  • AUD / GBP / NZD / EUR payment allocations, currency exchange journals and bank fee journals
  • Creation of EOM Debtor report for Chief Financial Officer, for the monthly Board Pack
  • Credit Assessment – New Account Applications
  • Extension to payment agreements, arranged and documented
  • Previous positions: Inventory Management / Accounts Payable
  • Purchase order placement to replenish stock – Major suppliers based in the UK and Spain
  • Receipting of new stock, reporting any anomalies against the PO to Supplier Invoice
  • Monthly stock take arrangements, investigation and update to levels in system
  • Process improvement within the warehouse functions
  • AP processing of supplier invoices
  • Weekly payment run creation and submission via SAP Payment Wizard
  • Supplier statement reconciliation


Louvres Administrator

Ozroll Pty Ltd
06.2017 - 12.2018
  • Responsible for the accurate input of sales orders into the online ordering Portal for manufactured aluminium louvres.
  • Sales order management from receipt to despatch.
  • Maintaining the production schedule, ensuring all manufactured jobs are running on time to meet customer deadlines for installation dates.
  • Entering of materials for stock deductions per job.
  • Invoicing completed jobs.
  • Customer service via email and telephone.
  • Net profit reporting – highlighting any issues to management if low margin achieved.
  • KPI reporting to General Manager – labour rate vs panel output quantity for each week.
  • Management of retail customer sales orders. Checking contract figures, obtaining deposit, progress and final payment from the retail customer.


Administrative Officer

Gray's Plastering Services.
06.2016 - 03.2017
  • Administrative support to the business owners – small family business
  • Preparation of quotes for private works and for insurance repair works
  • Answering incoming calls and transferring to relevant person, or dealing direct with the caller
  • Preparing, formatting and distributing Health & Safety Take 5 Pre-start documents, as required by the large builders and insurance companies
  • Contacting clients to book the trades in – painters and plasterers – advising the insurance/building company of attendance dates via email
  • Updating of job management spreadsheets to track jobs
  • Quality Assurance – phoning each client after works have been completed, to ensure that they are satisfied with the standard of work and there are no issues arising, or complaints
  • Chasing overdue debt via telephone and email
  • Following up quotes via email and telephone.

Office Manager / Executive Assistant

Aida Sales & Marketing Pty Ltd.
02.2015 - 06.2016
  • Diary Management for the Chief Executive Officer
  • Day to day secretarial tasks as required by the CEO / Chairman / CFO / GM
  • PA duties as required by the Directors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Coordinated special projects and managed schedules.

Sales Coordinator

Bradken Resources Pty Limited
01.2009 - 08.2014
  • Manufacturer of Engineered Products – Mining, Fixed Plant Division)
  • Responsible for the administration function of sales received via the Pilbara Regional Sales Manager, who was based remotely at Port Hedland, WA
  • Major Customers: BHP Billiton / Fortesque Metal Group (FMG)
  • Accurate order input and stock allocation
  • Purchase Order creation, on internal and external manufacturing sources
  • Follow-up the stock/manufacturing in order to meet customer deadlines and site shutdowns
  • Reporting on late, outstanding and new orders
  • Troubleshooting with Product Development Engineers – to obtain ‘best fit' for customer requirements
  • Inventory management
  • Query resolution – invoicing, proof of delivery and credit note requests
  • Weekly meeting with Manufacturing to establish communication flow, to ensure deadlines are achieved
  • Liaising with external manufacturers, troubleshoot any problems to gain best outcomes
  • Producing quotes for customers, ensuring guidelines and percentage gross margins are adhered to
  • Updating data bases with relevant information and acknowledgment dates to customers via their online systems (SAP / Ariba / Quadrem).
  • Maintained long-term relationships with high net-worth clients.

PA

Bradken Resources Pty Limited
01.2009 - 08.2014
  • (ASX100 Listed Global Organisation, Management Team – Mining, Fixed Plant Division)
  • Diary Management for the General Manger
  • Day to day secretarial tasks as required by the General Manager
  • Division Travel Coordinator (300+ employees) - Online Travel Management using SERKO/Voyager
  • Meeting organisation – room bookings, refreshments, presentation materials etc
  • Agenda creation and distribution
  • Create, update & maintain Organisational Charts for the Division
  • Conference booking, including accommodation – coordinating overseas & interstate delegates
  • Management meetings attendance - Minutes taken, produced and distributed to relevant parties
  • GM and senior management credit card expense reconciliation and submission via Spendvision
  • Management of Change of Status forms – approvals sought and recorded
  • Database management – Training / Assets / Annual Leave
  • New Employee on boarding and processing
  • Facilities Management

Administrative Officer

Edith Cowan University
01.2008 - 12.2008
  • School of Marketing, Tourism & Leisure
  • Updated reports, managed accounts, and generated reports for company database.
  • General day to day tasks to help in the smooth running of the School with regards to paperwork and administration
  • Assist the Lecturers in their preparation for teaching
  • Proof reading tenders for funding of research opportunities
  • Research for the Head of School and/or Lecturers, as required
  • Meeting organisation – room bookings, refreshments, presentation materials etc
  • School Facilities Management
  • Agenda creation and distribution
  • Minutes taken, produced and distributed to relevant parties
  • End of semester data collection and updating of student computer records
  • Student ‘face-to-face' query resolution/assistance where required.

Logistics Procurement Coordinator

Intrinsic Technology Limited
01.2007 - 10.2007
  • Responsible for the procurement of ‘just in time' supplies
  • Obtaining quotations of IT kit for fulfilment of customer orders
  • Negotiating keener prices from Suppliers
  • Placing purchase orders electronically
  • Follow-up purchase orders with Suppliers
  • Co-ordinating purchase order kit to customer orders
  • Ensuring customer orders are despatched in accordance with customer deadline
  • Daily spread sheet reporting to Operations Manager
  • Weekly spread sheet reporting to the Company Director/Owner
  • Closure of purchase orders and daily sales invoice generation.

Education

MBA -

Edith Cowan University
Joondalup, WA
2010

Diploma - Office Studies

Runshaw Tertiary College
Leyland, UK.

Skills

  • Management and Executive support best practice know-how
  • Office Organization
  • Special Projects
  • AR Reporting
  • Month-End Documentation
  • Accounts Payable and Receivable
  • Aging Balance Management
  • Staff Management
  • Well organised and strong planning skills
  • Quality focused with an eye for detail and reputation for accurate record keeping
  • Demonstrated ability to handle faultlessly work requiring accuracy and attention to detail
  • Ability to work successfully as a member of a team and communicate effectively all levels with colleagues, supervisors, clients and stakeholders
  • Results orientated, go the extra mile to achieve deadlines and outputs
  • Effective verbal and written communication and interpersonal skills with ability to liaise effectively with a diverse range of stakeholders
  • Ability to manage priorities in a fast paced environment
  • Honest, reliable, smart worker Loyal person with ability to appropriately manage confidential information
  • Analytically minded, strives for continual improvement
  • Accounting experience: Purchase, Sales and General Ledger – process and reconciliation
  • Effective Project Completion
  • Financial Recordkeeping
  • Monthly Reconciliations
  • Operational Efficiency
  • SAP Crystal Reports
  • Proactive and Self-Motivated

Timeline

Accounts Receivable & Finance Officer

AC Newco Pty Ltd
04.2019 - Current

Louvres Administrator

Ozroll Pty Ltd
06.2017 - 12.2018

Administrative Officer

Gray's Plastering Services.
06.2016 - 03.2017

Office Manager / Executive Assistant

Aida Sales & Marketing Pty Ltd.
02.2015 - 06.2016

Sales Coordinator

Bradken Resources Pty Limited
01.2009 - 08.2014

PA

Bradken Resources Pty Limited
01.2009 - 08.2014

Administrative Officer

Edith Cowan University
01.2008 - 12.2008

Logistics Procurement Coordinator

Intrinsic Technology Limited
01.2007 - 10.2007

MBA -

Edith Cowan University

Diploma - Office Studies

Runshaw Tertiary College
Tracy Straw