Tracy Taylor
Piara Waters
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged file organization and positive attitude skills at Collett Realty and other roles. Achieved significant improvements in workflow and client relations, becoming a dedicated team player known for meticulous attention to detail and ability to manage multiple tasks seamlessly.
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
35
35
years of professional experience
Work History
Office Assistant
Collett Realty
02.2021 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
Accounts Assistant
Freeway Water
01.2009 - 03.2020
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
- Matched purchase orders with invoices and recorded necessary information.
- Handled day-to-day accounting processes to drive financial accuracy.
School Canteen Manager
Pioneer Village Primary School
02.2006 - 11.2010
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Bartender/Bottleshop/Kitchen Hand
Davilak Hotel
01.1993 - 06.2001
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
Bartender
Oxford Hotel
02.1990 - 12.1992
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
Scarborough Senior High School
Scarborough, WA12-1983
Skills
- Customer service
- Positive attitude
- Time management
- File organization
- Verbal communication
- Dedicated team player
Timeline
Office Assistant
Collett Realty
02.2021 - Current
Accounts Assistant
Freeway Water
01.2009 - 03.2020
School Canteen Manager
Pioneer Village Primary School
02.2006 - 11.2010
Bartender/Bottleshop/Kitchen Hand
Davilak Hotel
01.1993 - 06.2001
Bartender
Oxford Hotel
02.1990 - 12.1992
High School Diploma -
Scarborough Senior High School
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