Enthusiastic and Passionate Person who is eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I am motivated to learn, grow and excel in a full time Position.
Hi, I’m
Tracy Townsend
Orange,NSW
Summary
Overview
19
years of professional experience
Work History
One School GlobalOrange
Learning Support Office
01.2023 - Current
Job overview
- Provided individualized instruction to students with learning disabilities.
- Developed and implemented lesson plans based on state standards and the needs of the students.
- Assessed student progress through ongoing formative and summative assessments.
- Supported students in developing appropriate social skills and behavior management techniques.
- Created an environment that was conducive to learning through positive reinforcement methods.
- Collaborated closely with classroom teachers, administrators, parents, and other professionals to ensure best practices for all students.
- Attended IEP meetings with special education staff members to provide input regarding instructional modifications needed for successful implementation of IEP goals.
- Participated in professional development activities related to learning disabilities and current trends in instructional interventions.
- Maintained focused, inclusive and supportive learning environments.
- Prepared visual aids, equipment and classroom displays to foster learning.
- Advocated for needs of the students with disabilities.
Orange High SchoolOrange, NSW
Student Learning Support Officer
11.2020 - 12.2022
Job overview
- Support students with identified diverse learning needs including disability in classrooms and other learning environments under the direction and supervision of a teacher to support the achievement of educational outcomes
- This support includes student welfare, health and wellbeing activities as required.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Assisted teachers with lesson preparation and delivery.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Distributed textbooks, workbooks, papers and pencils to students.
- Worked one-on-one with special needs students to help navigate through school challenges.
Orange Anglican GrammarOrange
Support Education Assistant and Coordinator
02.2016 - 11.2020
Job overview
- Provide a safe OSHC service for staff and children in an all-inclusive professional team environment, Maintain well-organized schedules to ensure child safety and supervision, Supervise other educators, ensuring they understand and perform in-service responsibilities, Design and implement engaging weekly programs and reflection journals ,Communicate and advocate company networking opportunities and professional development ,Print child attendance rolls, Confirm roster and staff assisting, Check phone messages., Preparation of healthy snacks, Check safety of room and set up, Ensure activities are setup ready for children to arrive
- Prepare materials for lessons, demonstrations, and bulletin boards, Operate equipment including computers, printers, photocopiers, and laminators, Ensure that students have all materials necessary for class activities Provide extra help as needed to students with physical, mental, or linguistic limitations, Maintain detailed records of students' progress on instructional or behavioral goals
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
- Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
- Maintained schedules and allocated tasks to team members.
Orange City Council Orange, NSW
Supported Playgroup Assisstant
04.2017 - 09.2019
Job overview
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Maintained organized and clean classroom and play areas.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Teach children how to complete basic crafts such as paintings, drawings and decorations.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Provided nurturing and appropriate environment for children ranging in age from Newborn to Preschool age.
- Kept records of daily observations and information about activities.
Orange City CouncilOrange, NSW
Community Development Officer
01.2014 - 01.2018
Job overview
- Assistance in the running of community events, engage diverse groups in structured activities, ensuring their safety through providing supervision and support in a team environment.
- Supervision on the Merge program and designing futures that engages in vulnerable young people.
- Conduct after school activties in Glenroi and bowen areas socially vulnerable area in Orange.
- Assist elderly to access food service meals on wheels and weekly shopping, Mentor and support their needs, organize volunteers to support choices at home clients.
- support oosh (after school care and vocational care) in structured activities. safe play environment for children and mothers.
- Conducted community workshops to promote different programs and educate public on available services.
- Developed positive working relationships with different people by being respectful, patient and actively listening when others were speaking.
- Utilized research skills to determine opportunities for community development.
- Referred families to food banks, financial assistance programs, employment and training support and health and immigration services.
Orange City CouncilOrange, NSW
Residential Support Worker With Disabilities
06.2016 - 12.2017
Job overview
- Helped residents with activities of daily living, grooming and feeding.
- Monitored resident safety and security at residence and on outings in community.
- Planned and implemented appropriate activities to encourage residents to be social and active.
- Dispensed medications and documented passes to update individual records.
- Collect Webster Pack and Consult with Pharmacy.
- Worked with residents to develop meal preparation and cleaning skills.
- Reminded patients to take prescribed medications or nutritional supplements.
- Assisted individuals with completing daily appointments by helping with mobility and transportation needs.
- Completed bed, welfare and security checks on residents.
Orange Family Support ServiceOrange, Nsw
Family Support Worker
01.2013 - 01.2017
Job overview
- Support families, one on one case management, help facilitate and prepare programs, home visits, advocating on behalf of client provide current information, attend interagency meetings.
- Reported child abuse in accordance with legal standards of mandatory reporters
- Visited home environments to help clients develop life, technical and job skills
- Documented data and completed accurate updates to case records
- Built solid and trusting rapport with children and families, fostering trust and communication to meet client’s needs
- Collaborated with community program leaders and advocates to make resources accessible to those in need
- Interviewed individuals and families to assess needs and provide informational resources.
Uniting Youth Hope Orange, Nsw
Casual Caseworker
10.2015 - 05.2016
Job overview
- Support young person and their families, intensive one on one case management, home visits, advocating on behalf of client, providing current information, support young person and families in the community, set case plans , conduct in home safety and risk assessments and support young person and families to achieve goals.
- Attend interagency meetings
- Created treatment or service plan meeting each client's individualised needs using wrap around theory.
- Monitored protection and stabilization of children and families.
Lets Employment ServiceOrange
Administrator/ Receptionists
10.2012 - 10.2012
Job overview
- Centacare Let’s Employment Service
- Front counter duties, answering phone, assisting jobseekers enquires, making and looking up appointment on computer system bridge, creating resumes, Payroll, emailing staff updates from jobseekers, Mailing outgoing letters.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Orange Sunglass Hut International
Sales Assistant
01.2005 - 01.2007
Job overview
- Customer service, end of day paperwork, banking, stock take, merchandising, closing and opening the store, sending and receiving stock, responding to complaints and enquires, answering telephone calls, reporting figures to regional manager, ordering stock and cash handling.
- Created inviting environment for customers by maintaining store organization and cleanliness
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Displayed merchandise by arranging in appealing and orderly way to boost sales
Education
Orange Tafe
Certificate 3 Educational Support
01.2020
University Overview
Orange Tafe
Certificate IV in Child, Youth and Family Intervention
01.2014
University Overview
Orange Tafe
Certificate 4 Community Service
01.2013
University Overview
Skills
- Great customer service skills
- Hard working
- Trustworthy/Reliable
- Google Classroom
- Problem-Solving
- Behavior Policy Enforcement
- Emotional Support
- Relationship Development
- Conflict Resolution
- Team Building
- Self-Directed
- At-Risk Student Intervention
Interests
Interests
- VOLUNTEER WORK , September 2013- February 2014 Migrate Support Mentoring Program Details: Support migrate from different cultures to help with settling into Australia Help with the English language, Mentor and support their needs.
- Currently - Involved in Orange Suicide Prevention Network
- Creating craft and Art
- Netball
- Animals breeding - birds and Jack Russell dogs
REFERENCE
REFERENCE
Sally Cheetham
Head Teacher Inclusion / Support
Orange High School
Phone (w) 02 63623444 (M) 0402 462 905
Email sally.clyburn@det.nsw.edu.au
Melissa Galiatsatos
Classroom Teacher English
Formally Orange High Shool / Finigan
Phone (W) 02 6229 5291 (M) 0432 329 081
Email melissa.galiatsatos1@det.nsw.edu.au
Chris Quigg
Head Teacher Special Education
Orange High School/ Parkes High School
Phone (W) 02 6862 1844 (M)0407 278 312
Email: christine.towers@det.nsw.edu.au
Timeline
Learning Support Office
One School Global
01.2023 - Current
Student Learning Support Officer
Orange High School
11.2020 - 12.2022
Supported Playgroup Assisstant
Orange City Council
04.2017 - 09.2019
Residential Support Worker With Disabilities
Orange City Council
06.2016 - 12.2017
Support Education Assistant and Coordinator
Orange Anglican Grammar
02.2016 - 11.2020
Casual Caseworker
Uniting Youth Hope
10.2015 - 05.2016
Community Development Officer
Orange City Council
01.2014 - 01.2018
Family Support Worker
Orange Family Support Service
01.2013 - 01.2017
Administrator/ Receptionists
Lets Employment Service
10.2012 - 10.2012
Sales Assistant
Orange Sunglass Hut International
01.2005 - 01.2007
Orange Tafe
Certificate 3 Educational Support
Orange Tafe
Certificate IV in Child, Youth and Family Intervention
Orange Tafe
Certificate 4 Community Service
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