Tracy Van Amersfoort
Gold Coast,QLD
Summary
Dynamic professional with consistent performance at Goldcoast Cosmetic Injector, enhancing client relations and streamlining operations. Skilled in reception management and fostering positive interpersonal connections, I've significantly contributed to team productivity and customer satisfaction. Expert in appointment setting and performance improvement, my approach has consistently driven success and profitability.
Experienced with handling diverse administrative duties and front-office management. Utilizes strong organizational abilities to maintain orderly and efficient office environments. Knowledge of effective communication techniques ensures positive interactions with clients and staff.
Overview
3
3
years of professional experience
Work History
Receptionist Administrator
Goldcoast Cosmetic Injector
09.2024 - Current
- Acted as first point of contact and set appointments for prospective clients.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Social media marketing
2IC Manager
Elite Supps
10.2021 - 12.2024
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty
- Increased sales revenue through the development of strategic partnerships and effective negotiation tactics.
- Increased company's profitability through customer relationship development, community involvement and marketing campaigns.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Support Worker
Path to Independence
09.2023 - 09.2024
- Assisted clients with daily living needs to maintain self-esteem and general health and wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
Education
Nutrition
Australian Sports Nutrition
Gold Coast, QLDCertificate IV - Personal Training
Australian Fitness Academy
Gold Coast, QLDPortshepstone High School
Southafrica Diploma - International Beauty Council
ITEC
Southafrica Skills
- Reception management
- Appointment setting
- Client relations
- Facilities management
- Customer service
- Administration and operations
- Performance improvement
References
Goldcoast cosmetic injector
Emily - 0424 242 979
Path to independence
Daniel - 0417 954 650
Timeline
Receptionist Administrator
Goldcoast Cosmetic Injector
09.2024 - Current
Support Worker
Path to Independence
09.2023 - 09.2024
2IC Manager
Elite Supps
10.2021 - 12.2024
Nutrition
Australian Sports Nutrition
Certificate IV - Personal Training
Australian Fitness Academy
Portshepstone High School
Diploma - International Beauty Council
ITEC
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