Summary
Overview
Work History
Skills
Timeline
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Tracy Walker

Summary

Accomplished professional with a robust background in law enforcement, military operations, and victim assistance, notably with Victoria Police. Excelled in high-stakes environments by leveraging exceptional problem-solving and verbal communication skills. Proven track record in enhancing team collaboration, training peers, and improving safety protocols. Expert in data confidentiality and traffic control, consistently achieving mission-critical results.

Overview

42
42
years of professional experience

Work History

Victims Assistance Worker

Windermere Child and Family Services
01.2011 - 09.2024

Intake and full case management of persons affected by serious crimes by providing therapeutic referrals, risk assessments, police and court liaison and support, crimes compensation applications and liaison between stakeholders.

  • Collected, arranged, and input information into database system.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Trained new team members by relaying information on company procedures and safety requirements.

Police Officer

Victoria Police
04.2001 - 02.2011
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Conducted preliminary investigations at scenes of major crimes.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Apprehended offenders and conducted interviews and interrogations.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Provided testimony in court proceedings.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Soldier - Movements and Transport

Australian Regular Army
05.1982 - 11.1997
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
  • Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
  • Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Excelled in specialized training courses to enhance technical expertise in specific areas of military operations
  • planned the movement of military personnel and cargo throughout Australia and overseas via land, sea, air and rail.
  • briefed High ranking military officials and politicians from various countries.


Skills

  • Customer service
  • Traffic control
  • Verbal and written communication
  • Data confidentiality
  • Safety and compliance
  • Teamwork and collaboration
  • Computer skills
  • Team building
  • Data entry
  • Willingness to learn
  • Positive attitude
  • Following instructions
  • Collaboration and teamwork
  • Training and mentoring
  • Problem-solving
  • Attention to detail

Timeline

Victims Assistance Worker

Windermere Child and Family Services
01.2011 - 09.2024

Police Officer

Victoria Police
04.2001 - 02.2011

Soldier - Movements and Transport

Australian Regular Army
05.1982 - 11.1997
Tracy Walker