Tracy Young
Ferny Hills,Queensland
Summary
An organised, versatile, and innovative person who is practiced at completing key deliverables under pressure in diverse environments. Have proven leadership, organisational and customer relations skills while independently solving problems and keep teams on task to handle business requirements. Practiced at driving improvements to quality, productivity and service, Encouraging manager and analytical problem-solver with a passion for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success..
Overview
6
6
years of professional experience
Work History
A/g Assistant Director & APS.6. – Senior Program Officer, Inclusion Support Program - Commonwealth Education Department
Commonwealth Education Department
02.2023 - Current
- Successfully single-Handly the Contract and Program management section.
- Accountable for the planning and execution of grant, contracts and projects whole of life.
- Finance management
- Have sound analytical skills and the ability to interpret complex data, program guidelines and contractual frameworks and obligations correctly to resolve complex issues.
- Develop and implement and execute evolving policies and procedures
- Developed detailed policies, plans and documentation based on broad guidance and direction.
- Strong written and oral communication skills
- Excellent interpersonal skills, with the ability to engage with internal and external stakeholders, as well as foster and maintain strong working relationships.
- Proven ability to team coach or supervise the team and be accountable to set work priorities, allocate work, and manage workflows and performance
- Demonstrate initiative and strong organisational skills to manager higher workloads and competing priorities
Band6 – Strategic Property Team Member – Logistics and Infrastructure, Australia Federal Police (AFP)
Australia Federal Police (AFP)
07.2022 - 02.2023
- Delivery of property initiatives which align with Strategic Property Board Outcomes Support AFP operations, development, and review of property proposals, undertake, Manage procurement activities, project finances and contracts
- Responsible for a range of activities including medium to minor projects
- Implement AFP’s ongoing commitment to ensure its infrastructure and property supports its current and future capability requirements
- Be a critical enabler of the capabilities of the AFP and impacts all aspects of the organisation.
APS6 – Estate Facilities Strategic Planner Security and Estate Group, Department of Defence
Department of Defence
11.2020 - 07.2022
- Achieve complex estate planning, administration and research work within an integrated work force
- Working knowledge of the compliance frameworks, government decision making and Defence’s mission and policy requirements
- Work independently with the opportunity for reasonable autonomy and accountability for the achievement of outcomes of their work
- Exercise initiative and judgement in the interpretation of policy and in the application of practices and procedures
- Produce and proved detailed Estate planning advice in the relation to complex work and contribute to strategic, planning, program and policy development.
APS5 – Security Policy Officer,Defence International & Industry Security Policy
Defence International & Industry Security Policy
04.2020 - 11.2020
- Perform and achieve complex security policy work within an integrated workforce
- Maintain an understanding of and compliance to relevant legislative frameworks, government decision-making and Defence’s mission and policy requirements
- Have the ability to interpret and provide advice within the Personnel Security function based on legislation, policy and procedures
- Demonstrated specialist research and analysis, conduct reviews and perform procedural and clerical support work to achieve results
- Coordinate and contribute to the work of a team consistent to a work plan and provide advice and assistance on methods of task completion to team members
- Successfully team coach or supervise a team and be accountable to set work priorities, allocate work, and manage workflows and performance
- They are expected to be capable of reviewing and developing the quality of work undertaken by others and identifying opportunities for on-the-job training within a work unit.
APS4 –Engagement Coordinator, (DSwMS) Defence Office of Seaworthiness Regulator
Defence Office of Seaworthiness Regulator
09.2019 - 04.2022
- Responsible for the coordination and management of strategic stakeholder engagement activities on behalf of the ODSwR
- Ensure that all stakeholders (legislators, external industry representatives and internal stakeholders) are managed efficiently, effectively and professionally, including the recording and monitoring of engagement activities within the Seaworthiness Information Management System
- Supporting ODSwR recruitment, including all recruitment administration and updating and maintaining the recruitment tracker.
Administration Assistant LSA Miles Franklin Primary School
Miles Franklin Primary School
01.2018 - 07.2018
- Responsible for: Managing the business aspects of educational environment with high level responsibility for human resource, finance, risk and Directorate compliance management
- Working in partnership with the Principal and administration staff to ensure the needs of the school community are met and system requirements are fulfilled
- Developing policies and procedures relating to facilities management, and preparation of budgets, expenditure reviews, and financial returns
- Working in partnership with co–educators and administrative staff to assist with the planning, implementation and documentation of educational programs requires commitment to quality customer service, the capability to work independently and cooperatively, high level organization skills to meet tight deadlines and the ability to exercise sound judgement, flexibility, tact and discretion
- To support with the management, the learning and supervision of children.
Administration Officer, ASO3, Dhulwa Mental Health Unit
Dhulwa Mental Health Unit
Office Manager, ASO3, (HAART) Home Assessment and Acute Treatment Team
Home Assessment and Acute Treatment Team
10.2018
- Managing the administration including the financial, staffing and procedures and policies of the multi-faceted team known as HAART
- Providing sound administrational support to ensure our team to provide more consistency in service delivery in prevention and treatment to recovery, maintenance and harm minimisation
- Actively problem solve and manage competing demands of a complex work environment
- Demonstrated knowledge in the application of relevant ACT Government administrative processes, including financial processes and experience in computer applications
- The ability to work independently and cooperatively, Possess high level organisation skills to meet tight deadlines
- The ability to exercise sound judgement, flexibility, tact and discretion.
Education
Bachelor’s degree - International Relations
University of New South Wales
Canberra, ACT07.2027
Diploma Training Design & Development -
Canberra Institute of Tech
Canberra, ACT03.2022
Change Management -
Canberra Insitute of Tech
Canberra01.2022
Project Management -
AFP / CIT
01.2021
Diploma of Government -
01.2021
Diploma of children services -
01.2013
Skills
- Contract and Grants Processing
- Financial Management and Reporting
- Office Management
- Data Confidentiality
- Policy writing
- Customer Relations and Relationship Building
- Contract Negotiations and Administration
- Workflow Planning and Implementation
References
- Ms Nattile Smith, Branch Manager, National Indigenous Australian Agency (NIAA), 0410 440 787, Nattile Smith@NNIA.gov.au
- Ms. Sarah Swain, Director - Workforce, Department of Education, Sarah.Swain@education.gov.au
Timeline
A/g Assistant Director & APS.6. – Senior Program Officer, Inclusion Support Program - Commonwealth Education Department
Commonwealth Education Department
02.2023 - Current
Band6 – Strategic Property Team Member – Logistics and Infrastructure, Australia Federal Police (AFP)
Australia Federal Police (AFP)
07.2022 - 02.2023
APS6 – Estate Facilities Strategic Planner Security and Estate Group, Department of Defence
Department of Defence
11.2020 - 07.2022
APS5 – Security Policy Officer,Defence International & Industry Security Policy
Defence International & Industry Security Policy
04.2020 - 11.2020
APS4 –Engagement Coordinator, (DSwMS) Defence Office of Seaworthiness Regulator
Defence Office of Seaworthiness Regulator
09.2019 - 04.2022
Office Manager, ASO3, (HAART) Home Assessment and Acute Treatment Team
Home Assessment and Acute Treatment Team
10.2018
Administration Assistant LSA Miles Franklin Primary School
Miles Franklin Primary School
01.2018 - 07.2018
Administration Officer, ASO3, Dhulwa Mental Health Unit
Dhulwa Mental Health Unit
Bachelor’s degree - International Relations
University of New South Wales
Diploma Training Design & Development -
Canberra Institute of Tech
Change Management -
Canberra Insitute of Tech
Project Management -
AFP / CIT
Diploma of Government -
Diploma of children services -
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