Tracy Gale Castro
Griffin
Summary
To secure a position with a well-established institution with a stable environment, that will lead to a lasting and productive relationship, which will, in turn, serve as an avenue for me to realize my full potential in all applicable fields.
I would describe myself as a confident, presentable, and meticulous individual who has patience and eye for detail, possessing the ability and determination to contribute the upkeep, maintenance, and cleanliness of the surrounding environment, with the “can do” attitude required to get things done. I can easily take note of the task to be done, and can efficiently manage time in completing such. I am also a person that likes to work well with others. Working with colleagues help me build more confidence and self-esteem.
Overview
9
9
years of professional experience
Work History
Supervisor
Brooklyn Donut Coffee & Co.
04.2022 - Current
- Barista (made all drinks including coffee)
- Coffee Machine and Til management
- Front of House and Back of House team leader
- Opening and Closing FOH and BOH.
- Training new hires for FOH and BOH
- Organising weekly staff rosters.
- Making donuts and ensured display was well-maintained and filled.
- Excellent customer service skills.
- Placing weekly kitchen orders.
- Contacting head office incase missing orders from deliveries.
Barista All Rounder
Mila Cafe & Take Away
08.2020 - 12.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista (all rounder)
Julieta’s Kiosk Café
10.2018 - 07.2020
- Makes coffee and other kinds of drinks
- Waitressing and serving customers
- Makes food orders
- Does the cash register
- Opening and closing the shop
- Cleans tables and do the dishes
- Checks everyday food display
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista (all rounder)
Jamaica Blue
03.2019 - 04.2019
- Makes coffee and other kinds of drinks
- Cleans and tidy tables
- Does dishes during quite hours
- Open the shop
Volunteer Kitchen Hand
Bupa Age Care
05.2018 - 08.2018
- Makes daily breakfast, lunch and dinner for residents
- Clean and tidy the kitchen area before and after preparing meals
- Does daily rounds of morning and afternoon tea
- Does the dishes after food rounds
Volunteer On-call Pharmacist
Philippine Red Cross
01.2016 - 06.2017
Education
Diploma - Hospitality and Management
Frontier Education Australia
01.2017
Tertiary Education - Pharmacy
Negros Oriental State University
01.2016
Secondary Education -
Negros Oriental High School
01.2014
Secondary Education -
Colegio de Santa Catalina de Alejandria
01.2012
Primary Education -
West City Elementary School
01.2009
Primary Education -
University of Cebu Lapu-Lapu Mandaue
01.2007
Skills
- Training and mentoring
- Friendly and outgoing
- Positive attitude
- Organized and efficient
- Customer service and communication skills
- Kitchen cleaning and maintenance
- Team player
- Staff management
- Cash handling
- Dishwashing
- Attention to detail
- Cleanliness
Past Time Hobbies
Entrepreneur, Managing my own shop and online business selling shoes, clothes, etc.
Education Attainment
University of Cebu Lapu-Lapu Mandaue, Philippines, 08/2003 - 05/2007, West City Elementary School, Philippines, 06/2007 - 05/2009, With honours, Colegio de Santa Catalina de Alejandria, Philippines, 06/2009 - 05/2012, With Honours, Negros Oriental High School, Philippines, 06/2012 - 05/2014, Negros Oriental State University, Philippines, 06/2014 - 05/2016, Pharmacy, Frontier Education Australia, Australia, 01/2017 - 12/2017, Diploma in Hospitality and Management
Timeline
Supervisor
Brooklyn Donut Coffee & Co.
04.2022 - Current
Barista All Rounder
Mila Cafe & Take Away
08.2020 - 12.2021
Barista (all rounder)
Jamaica Blue
03.2019 - 04.2019
Barista (all rounder)
Julieta’s Kiosk Café
10.2018 - 07.2020
Volunteer Kitchen Hand
Bupa Age Care
05.2018 - 08.2018
Volunteer On-call Pharmacist
Philippine Red Cross
01.2016 - 06.2017
Tertiary Education - Pharmacy
Negros Oriental State University
Secondary Education -
Negros Oriental High School
Secondary Education -
Colegio de Santa Catalina de Alejandria
Primary Education -
West City Elementary School
Primary Education -
University of Cebu Lapu-Lapu Mandaue
Diploma - Hospitality and Management
Frontier Education Australia
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