Tram Le
Noble Park,Australia
Summary
Results-driven professional with expertise in warehouse administration and customer service. Proficient in Microsoft Office and adept at multitasking in fast-paced environments. Seeking transition into Quality Assurance role to apply strong organizational skills and passion for continuous improvement.
Overview
9
9
years of professional experience
Work History
Warehouse Administration Officer
PFD Food Services
03.2024 - Current
- Utilized Microsoft Office suite to optimize inventory tracking, resulting in a significant increase in operational efficiency.
- Managed diverse administrative tasks concurrently, showcasing strong organizational skills and meticulous attention to detail.
- Prepared and presented detailed reports on warehouse operations and inventory levels, demonstrating effective communication skills.
- Collaborated with cross-functional teams to streamline processes and enhance overall warehouse performance.
Sale Assistant
HiTouch Mobile
11.2015 - 11.2023
- Consistently achieved monthly Key Performance Indicators (KPIs), demonstrating a commitment to meeting and exceeding targets.
- Oversaw the processing of incoming and outgoing shipments with exceptional attention to detail, ensuring accuracy and timeliness.
- Interacted with customers efficiently, addressing inquiries and resolving complaints regarding warehouse products and services.
- Provided leadership and support in the implementation of new inventory management systems, resulting in improved operational efficiency.
Education
Bachelor of Human Nutrition -
Victoria University
Footscray, VICDiploma of Nursing -
International of Health and Nursing
Heidelberg Heights, VICSkills
Technical Skills:
- Proficient in Microsoft Office suite, including Excel, Word, and PowerPoint, for data analysis, documentation, and presentation preparation
- Experienced in utilizing database management systems for inventory tracking and reporting
Interpersonal Skills:
- Strong verbal and written communication skills, demonstrated through effective interaction with colleagues, customers, and stakeholders
- Excellent time management and organizational abilities, enabling successful multitasking and prioritization of tasks in fast-paced environments
- Critical thinking and problem-solving skills, applied to identify and address challenges and opportunities for process improvement
Professional References
- Dr. Helen McCarthy, Professor of Human Nutrition, Victoria University, Helen.mccarthy1@vu.edu.au, +61 (0)3 9919 2390, 0401 484 929
- Nguyet Danh, Store manager, Hi Touch Mobile, nguyetdanh@live.com.au, 0438 300 347
Projects
Cooking, Healthy Eating, & Wellbeing (CHEW) Program – Victoria University (2023)
- Collaborated within a group to develop, implement, evaluate, and report on health promotion strategies, demonstrating the ability to work effectively in a team and contribute to quality improvement initiatives.
- Utilized critical thinking and problem-solving skills to assess the effectiveness of health promotion strategies, identify areas for improvement, and implement corrective actions.
- Effectively communicated academic concepts related to food and nutrition through written reports and engaging presentations, highlighting the ability to convey complex information clearly and accurately, essential for preparing reports and presentations.
Timeline
Warehouse Administration Officer
PFD Food Services
03.2024 - Current
Sale Assistant
HiTouch Mobile
11.2015 - 11.2023
Bachelor of Human Nutrition -
Victoria University
Diploma of Nursing -
International of Health and Nursing
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