Tram Nguyen
Point Cook
Summary
I’m independent, hardworking, reliable, and be able to work well within a team but also to make quick and independent decisions when necessary. I would describe myself as a fast-learner, self-motivated, dedicated, supervision and possess a positive “can do” attitude, as well as willingness to learn.
I place a strong emphasis on growth, innovation and excellent customer service; and I look forward to the next challenge which is presented to me. Always driven to learn more it would be a pleasure to become part of your team.
Overview
22
22
years of professional experience
Work History
Quality Assurance Officer
Turosi Pty Ltd
03.2019 - 07.2023
Barista / All-rounder
Elma Specialty Coffee
03.2017 - 01.2019
Prepared espresso drinks and handled customer orders efficiently.
Managed opening and closing duties ensuring smooth daily operations.
Barista / All-rounder
Cafe 29
01.2002 - 11.2004
Front of house, customer services, taking orders, making and serving coffee, counter hand, cleaning and closing.
Education
Certificate III - Hospitality
ALFFIE
Southbank, VIC03.2024
Barista Certificate - Coffee
Bean-Up Coffee Training
Richmond, VIC05.2020
Barista Certificate - Coffee
CBD College
Melbourne, VIC01.2019
Statement of Attainment - Use Hygienic Practices For Food Safety
CBD College
Melbourne, VIC01.2019
Bachelor of Science - Computer Science
Victoria University of Technology
Footscray, VIC04.2003
Skills
Customer Service
Espresso machine operation & maintenance
Organizational
Teamwork
Time-management
Multitasking
Hardworking
Safety & Sanitation
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Additional Information
AVAILABLE TO START IMMEDIATELY [Full time / Part time / Casual]
- Monday - Sunday
Timeline
Quality Assurance Officer
Turosi Pty Ltd
03.2019 - 07.2023
Barista / All-rounder
Elma Specialty Coffee
03.2017 - 01.2019
Barista / All-rounder
Cafe 29
01.2002 - 11.2004
Certificate III - Hospitality
ALFFIE
Barista Certificate - Coffee
Bean-Up Coffee Training
Barista Certificate - Coffee
CBD College
Statement of Attainment - Use Hygienic Practices For Food Safety
CBD College
Bachelor of Science - Computer Science
Victoria University of Technology
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