Tram Nguyen
Clarkson,Australia
Summary
Approachable and dependable professional with retail, hospitality, and customer service experience. Proficient in POS systems, cash handling, stock management, and food safety. Trusted to independently run store operations and maintain high standards of cleanliness and organisation. Quick learner with a positive attitude, strong teamwork skills, and the ability to stay calm and efficient under pressure.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Team Member (Casual)
5 Seasons Fresh
Hillarys 6025, WA
06.2026 - 08.2026
- Achieved 100% daily production targets for packing fresh produce by consistently organising workflows and prioritising high demand items.
- Maintained 99% inventory accuracy by inspecting incoming stock and promptly reporting shortages to supervisors.
- Reduced restocking time by 15% through implementing a more organised shelf arrangement and storage system.
- Ensured zero quality complaints during tenure by carefully checking product quality and accuracy before dispatch.
- Maintained a clean and organized work area throughout shift.
Store Assistant (Full-time, Temporary)
Local Grocery Store
Cannington 6107, WA
11.2025 - 01.2026
- Ran all daily operations solo for 2+ months while owners were away, with zero issues.
- Processed 100+ transactions daily with perfect cash/EFTPOS balancing every shift.
- Reduced stock outs by 30% by monitoring inventory and restocking proactively.
- Organised store shelves for easy access and visibility.
Shop Assistant/Receptionist (Full-time, Temporary)
Aveley Nails & Beauty
Aveley 6069, WA
11.2025 - 12.2025
- Managed 20+ client appointments daily and answered 30+ calls with a friendly, professional manner.
- Ensured 100% salon readiness by preparing equipment ahead of each shift, eliminating staff delays.
- Assisted customers in selecting nail and beauty products.
- Greeted customers and provided assistance with product selection.
Restaurant Assistant (Part-time)
Viet Hoa
Karrinyup 6018, WA
04.2024 - 12.2024
- Served 50–80 customers per shift while maintaining 100% food safety and cleanliness.
- Handled cash and processed payments accurately at the register.
- Followed health and safety guidelines in all food handling procedures.
- Helped cut peak-hour wait times by 10% through quick restocking and table clearing.
Education
Western Australian Certificate of Education (WACE) -
Clarkson Community High School
Clarkson, WACertificate II in Integrated Technologies (Pre-Vocational) -
North Metropolitan TAFE
East Perth, WA 01.2024 - 12.2025
Skills
- Appointment Scheduling & Phone Etiquette
- Microsoft Office Suite (Word, Excel, Outlook)
- Time Management & Prioritisation
- Attention to Detail & Workplace Organisation
- Customer Service & Client Relations
- Opening & Closing Procedures
- Basic Computer Troubleshooting
- Point of Sale (POS) Systems
Availability
Monday: 9:00AM to 5:00PM
Tuesday: 9:00AM to 5:00PM
Wednesday: 9:00AM to 5:00PM
Thursday: 12:00PM to 5:00PM
Friday: 9:00AM to 5:00PM
Saturday: 12:00PM to 5:00PM
Sunday: Not available
Timeline
Team Member (Casual)
5 Seasons Fresh
06.2026 - 08.2026
Shop Assistant/Receptionist (Full-time, Temporary)
Aveley Nails & Beauty
11.2025 - 12.2025
Store Assistant (Full-time, Temporary)
Local Grocery Store
11.2025 - 01.2026
Restaurant Assistant (Part-time)
Viet Hoa
04.2024 - 12.2024
Certificate II in Integrated Technologies (Pre-Vocational) -
North Metropolitan TAFE
01.2024 - 12.2025
Western Australian Certificate of Education (WACE) -
Clarkson Community High School