Tram Pham
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
14
14
years of professional experience
Work History
Sale & Marketing Manager
Galaxsigns
Melbourne, Vic
04.2024 - 08.2024
- Established marketing strategies, such as social media campaigns, to promote the business.
- Achieved company growth and brand development through market expansion and sales.
- Performed sales consultations and educated clients on products and services.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Identified and developed new markets for products or services.
- Collaborated with teamwork to create promotional materials for target customers.
Business Owner
Annie Nails Studio Ltd
Hamilton, New Zealand, Waikato
02.2016 - 02.2024
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Managed inventory levels to meet customer demand while minimizing costs.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Monitored cash flow to ensure proper budgeting of resources.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Laboratory Technician
Hills Lab
Hamilton, New Zealand, Waikato
10.2014 - 10.2016
- Provided feedback on product performance based on test results obtained from experiments conducted.
- Performed routine maintenance tasks such as cleaning glassware, changing filters.
- Conducted quality control testing on incoming materials to ensure accuracy of results.
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
Health Care Assistant
Griffin Healthcare
Hamilton, New Zealand, Waikato
05.2010 - 10.2011
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Organized medical records for patient care plans and ensured accuracy.
- Assisted with cleaning of rooms between patients; restocked supplies as needed.
- Administered medications orally or topically as prescribed by physician.
- Utilized strong organizational skills while managing multiple tasks simultaneously.
Education
Bachelor of Science - Technology in Science Level 7
Waikato University
Hamilton, New Zealand12-2014
Some College (No Degree) - Certificate in Health Studies
Wintec
Hamilton, New Zealand12-2010
Some College (No Degree) - Academic Level 7 in English
Waikato University
Hamilton, New Zealand11-2009
Skills
- Digital Marketing
- Social Media Platforms
- Retail Marketing
- Program Marketing
- Social Media Marketing
- Public and Media Relations
- Advertising Management
- Staff Management
- Payroll and budgeting
- Office Management
- Workflow Planning
References
Dan Pham (Director Galaxsigns)
0451 867 365 Info@galaxsigns.com.au
Anita Pham (Director Annie Nails Studio)
0451422309 annie.annie9089@gmail.com
Andrew Collins (Manager Hills Lab)
+64 7 858 2000 env.csm@hill-labs.co.nz
Josephine Widle(Director Manager Griffin Healthcare)
+64 272358995 hello@griffinhealthcare.co.nz
Timeline
Sale & Marketing Manager
Galaxsigns
04.2024 - 08.2024
Business Owner
Annie Nails Studio Ltd
02.2016 - 02.2024
Laboratory Technician
Hills Lab
10.2014 - 10.2016
Health Care Assistant
Griffin Healthcare
05.2010 - 10.2011
Bachelor of Science - Technology in Science Level 7
Waikato University
Some College (No Degree) - Certificate in Health Studies
Wintec
Some College (No Degree) - Academic Level 7 in English
Waikato University
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