Tram Nguyen cuu
Melbourne,VIC
Summary
Energetic, hardworking person seeking to contribute to work in the food industry in Bayside and South Eastern Suburbs. Enthusiastic customer service cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Articulate customer service cashier ready for a new position where first-rate customer service and cash management skills can be properly utilized. Dedicated to ensuring each customer has a positive, pleasant experience.
Overview
2026
2026
years of professional experience
Work History
Factory Worker
Chocoblock
Moorabin, VIC
2024 - Current
- Assisted in packaging finished products efficiently for shipment.
- Maintained cleanliness and organization of the production area daily.
- Followed safety protocols to minimize hazards and ensure a safe workplace.
Cashier Team Lead
Melina's Bakery
Dandenong, VIC
2023 - Current
- Supervised cashier team, ensuring accurate transactions and customer service.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Managed cash register operations, including balancing drawers and processing payments.
- Assisted in inventory management by monitoring stock levels and ordering supplies.
Customer Service Cashier
The Merchant
Beaumaris, Victoria
01.2000 - 2022
- Maintained cleanliness and presentation of stock room and production floor.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Manager
Pure Gluten Free Bakery
Cheltenham, VIC
04.2016 - 12.2019
- Recruited and hired qualified candidates to fill open positions.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Customer Service
SERVICE AT PRODUCE PLUS, CAULFIELD
Caulfield , Victoria
12.2006 - 12.2014
- Maintained store cleanliness and sanitation through sanitizing
- Handled client inquiries with exceptional professionalism and enthusiasm.
- Informed customers about product lines and services offered by company.
- Expressed appreciation for patronage, inviting and encouraging customer return visits.
- Replenished shelves to maintain adequate merchandise levels.
- Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.
Education
Certificate of completion RSA -
01.2020
diploma of business aministration -
Homlesglen Institute of Tafe
Chadstone01.2009
Skills
- Customer Service
- Product Knowledge
- Merchandise restocking
- Liquor regulations and compliance
- Product recommendations
- Cash register operation
- Scanner operations
- Cash handling
- Communication skills
Languages
Timeline
Manager
Pure Gluten Free Bakery
04.2016 - 12.2019
Customer Service
SERVICE AT PRODUCE PLUS, CAULFIELD
12.2006 - 12.2014
Customer Service Cashier
The Merchant
01.2000 - 2022
Factory Worker
Chocoblock
2024 - Current
Cashier Team Lead
Melina's Bakery
2023 - Current
Certificate of completion RSA -
diploma of business aministration -
Homlesglen Institute of Tafe