Tra My TRAN NGUYEN
Sydney,NSW
Summary
Detail-oriented Manicurist with many years of experience. Expert in manicure and pedicure techniques with dedication to modernizing salons for best-in-class customer service. Outgoing and friendly worker with proven history of reliability, integrity, and excellent final products.
Experienced Manicurist and Pedicurist with proven skills in providing high-quality nail care services. Significant experience in performing manicure, pedicure, nail art, and other specialized treatments for clients. Strengths include knowledge of latest nail trends and techniques, maintaining hygienic work space, and ability to provide exceptional customer service. Previous positions held resulted in increased client satisfaction levels and repeat business due to quality of service provided.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Manicurist and Pedicurist
Glamor Nails Salon
03.2025 - Current
- Upsold additional products or services to enhance customer experience.
- Demonstrated excellent communication skills while interacting with customers.
- Performed other duties such as waxing or massaging hands or feet as requested by clients.
- Maintained a professional appearance at all times while working in the salon environment.
- Ensured that all safety procedures were followed during the procedure of manicure and pedicure sessions.
- Complied with state regulations for performing manicure and pedicure services.
- Cleaned and sterilized tools and work areas before each client session.
- Applied base coats, nail polish colors, top coats, decals, gems, glitter as per customer requirements.
- Recommended products or services based on individual needs of the customer.
- Responded promptly to customer inquiries via phone calls or emails.
- Assisted in maintaining cleanliness in the salon by wiping down surfaces with sanitizing solution after each client session.
- Provided manicures and pedicures to clients in a professional manner.
- Met with clients to discuss needs, service preferences and special requests.
- Advised clients on nail care and use of products and colors.
- Scheduled client appointments and accepted payments.
- Cleaned and sanitized tools and work environment.
- Completed daily customer appointments and updated master schedule.
Manicurist and Pedicurist
Jane’s Nails Salon & Beauty
03.2023 - 03.2025
- Upsold additional products or services to enhance customer experience.
- Demonstrated excellent communication skills while interacting with customers.
- Performed other duties such as waxing or massaging hands or feet as requested by clients.
- Responded promptly to customer inquiries via phone calls or emails.
- Kept records of services rendered using salon software programs.
- Adhered to company policies regarding sanitation and hygiene standards.
- Greeted customers and provided customer service, answered questions, and addressed complaints.
- Consulted with clients about their desired look before beginning any service.
- Educated clients on proper nail care techniques and product knowledge when necessary.
- Received payment from clients after providing services.
- Resolved guest complaints.
- Completed daily customer appointments and updated master schedule.
- Performed high volume of daily customers gel, acrylic, and natural manicures.
- Consistently recognized by management for providing superior customer service.
- Maintained supply inventory and replenished to maintain consistent availability.
- Promoted enhanced treatments to repair and improve nail strength.
- Cleaned and sanitized tools and work station in adherence with safety requirements.
- Scheduled client appointments and accepted payments.
- Advised clients on nail care and use of products and colors.
- Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
Manicurist and Pedicurist
Vivian Nails & Beauty Salon
08.2018 - 02.2023
- Demonstrated excellent communication skills while interacting with customers.
- Performed other duties such as waxing or massaging hands or feet as requested by clients.
- Maintained a professional appearance at all times while working in the salon environment.
- Complied with state regulations for performing manicure and pedicure services.
- Cleaned and sterilized tools and work areas before each client session.
- Recommended products or services based on individual needs of the customer.
- Examined nails for irregularities such as discoloration, ridges.
- Assisted in maintaining cleanliness in the salon by wiping down surfaces with sanitizing solution after each client session.
- Greeted customers and provided customer service, answered questions, and addressed complaints.
- Provided manicures and pedicures to clients in a professional manner.
- Consulted with clients about their desired look before beginning any service.
- Received payment from clients after providing services.
- Resolved guest complaints.
- Met with clients to discuss needs, service preferences and special requests.
- Cleaned and sanitized tools and work station in adherence with safety requirements.
- Scheduled client appointments and accepted payments.
Education
Some College (No Degree) - Customer Service
Navitas
Burwood Skills
- Manicure techniques
- Sanitation practices
- Customer service
- Appointment scheduling
- Client consultation
- Attention to detail
- Effective communication
- Time management
- Salon maintenance
- Sterilization procedures
- Hygiene standards
- Spa pedicure
- Cuticle care
- Ingrown nail treatment
- Manicures and nail care
- Client service quality
- Appointment management
- Team collaboration
- Relationship building
Timeline
Manicurist and Pedicurist
Glamor Nails Salon
03.2025 - Current
Manicurist and Pedicurist
Jane’s Nails Salon & Beauty
03.2023 - 03.2025
Manicurist and Pedicurist
Vivian Nails & Beauty Salon
08.2018 - 02.2023
Some College (No Degree) - Customer Service
Navitas