Tran Huynh
Saint Albans,VIC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Try my best to give every customer a positive experience.
Overview
1
1
year of professional experience
Work History
Staff Member
Gong Cha
Melbourne, VIC
03.2023 - Current
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks
- Developed positive customer relationships through friendly greeting and excellent service.
- Made drinks for customers.
- Prepared checks, itemizing total drinks costs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Waitress
Sushi Sushi
Melbourne, VIC
10.2022 - 02.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Served food and beverages to patrons and confirmed complete orders.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Filled condiments, chopsticks and napkin containers during slack periods.
Seller
Melbourne Royal Show
Melbourne, VIC
09.2022 - 10.2022
- Handled credit cards and cash to accurately process payments at point of sale.
- Assisted customers with purchases by sharing merchandise and pricing information.
Education
Bachelor of Science - Bachelor of Biomedical Science
Victoria University
Melbourne, VICSkills
- Food and Beverage Service
- Verbal Communication
- Multitasking
- Teamwork
Languages
English
Professional
Vietnamese
Native/ Bilingual
Timeline
Staff Member
Gong Cha
03.2023 - Current
Waitress
Sushi Sushi
10.2022 - 02.2023
Seller
Melbourne Royal Show
09.2022 - 10.2022
Bachelor of Science - Bachelor of Biomedical Science
Victoria University