Tran Duc Thien Nguyen
Adelaide,SA
Summary
Dedicated final-year Social Work student with hands-on experience at the Magill Community Outreach Centre. Proven ability to conduct case studies, resolve ethical dilemmas, and conduct effective interviews. Fluent in both Vietnamese and English, with strong organizational and communication skills. Eager to transition into a full-time social work role focused on elderly care and support in Adelaide.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Qantas Business Lounge
08.2021 - Current
- Provided high-quality service and completed professional training
- Managed guest inquiries and resolved service issues efficiently
- Ensured compliance with health and safety standards in food service
- Trained new team members on service protocols and customer interaction.
Social Work Placement
Magill Community Outreach Centre
02.2023 - 07.2023
- Conducted casework and collaborated with teams to support clients
- Coordinated resources with external agencies, improving client outcomes
- Built rapport with clients through the Life Stories project, enhancing their well-being.
Server
JarnLeva Vietnamese Restaurant
02.2017 - 08.2021
- Delivered efficient service and resolved customer issues
- Maintained a clean and welcoming dining environment
- Processed orders quickly and accurately.
Education
Bachelor of Social Work -
University of South Australia
08.2024
Year 11 and 12 -
Eynesbury High School
12.2018
Skills
- Interpersonal Skills
- Teamwork
- Organizational Skills
- Communication
- Problem-Solving
- Cultural Competency
- Adaptability
Certification
- Mental Health First Aid Certification, 2023
- Child Protection Training, 2022
- DHS Working with Children Check, 10/2022
- DHS Aged Care Sector Employment, 10/2022
- DHS NDIS Worker Check, 03/2023
- Safe Environment for Children and Young People, 12/2022
Volunteer Experience
Team Leader, Vietnamese Student Society
06/2019 - 11/2023
- Organized events, increasing student engagement.
- Secured funding through grant writing and risk assessments.
- Led a team of volunteers in executing cultural and networking events.
- Developed marketing materials and managed social media to promote events.
Referees
Nicole Chamorro Monsted, Manager, Adelaide Qantas Lounge, nicole.chamorromonsted@qantas.com.au
Can comment on my customer service skills, teamwork, and professionalism.
Adam Thang Doan, General Manager, JarnLeva Vietnamese, doanquangthangadam@gmail.com
Can provide insight into my reliability, efficiency, and ability to handle customer interactions effectively.
Amy Rosser, Field Educator, Magill Community Outreach Centre, amy.rosser@unisa.edu.au,
Can speak to my project skills, collaboration, and overall employability in the social work field.
Timeline
Social Work Placement
Magill Community Outreach Centre
02.2023 - 07.2023
Server
Qantas Business Lounge
08.2021 - Current
Server
JarnLeva Vietnamese Restaurant
02.2017 - 08.2021
Bachelor of Social Work -
University of South Australia
Year 11 and 12 -
Eynesbury High School
Similar Profiles
Ainslee MastersAinslee Masters
Senior Lounge Attendant at QANTAS/ACCOR International Business LoungeSenior Lounge Attendant at QANTAS/ACCOR International Business Lounge
Jorge Amoros ErrandoJorge Amoros Errando
Food Runner at QANTAS LOUNGE DOMESTIC AIRPORTFood Runner at QANTAS LOUNGE DOMESTIC AIRPORT
Farhan NazirFarhan Nazir
Cook at Qantas Lounge by Accor HotelCook at Qantas Lounge by Accor Hotel
Eddie ZhangEddie Zhang
Store Team Member at Woolworths GroupStore Team Member at Woolworths Group
Sarita AntilSarita Antil
Production Systems Administrator at Haigh Manufacturing Pty Ltd.Production Systems Administrator at Haigh Manufacturing Pty Ltd.