Trang Nguyen
Adelaide,SA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Strong adaptability and a rapid learning aptitude. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Retail Sales Assistant
ZARA – Fashion Retailer
Adelaide, SA
09.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers locate products and checked system for merchandise at other sites.
- Increased sales through product recommendations and upselling.
- Assisted customers in locating products, enhancing customer satisfaction.
- Efficiently prepared and packed online orders, ensuring timely delivery.
- Conducted the systematic unboxing for incoming deliveries, meticulously validated price accuracy, and methodically stocked them back to the correct location.
Retail Sales Assistant
H&M – Fashion Retailer
Adelaide, SA
09.2023 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Managed cash register after end of shift to balance and record accurate transactions.
Retail Sales Assistant
MYER – Department Store
Adelaide, SA
10.2023 - 02.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Improved customer satisfaction by efficiently processing and fulfilling online orders.
- Followed orders precisely for correct items, sizes and quantities.
- Optimized workflow efficiency, prioritizing tasks based on deadlines and urgency levels.
- Selected and filled orders from stock to fulfill customer requirements.
Education
Bachelor of Arts - Interior Architecture
University of South Australia
Adelaide07-2023
Skills
- Sales and promotions
- Customer Service Payment Processing
- Team Collaboration
- Packing online orders
- Exceeding customer expectations
- Payment processing
- Unpack shipments
- Packing defective items back to warehouse
- Locating merchandise
- POS transactions
- Engaging with diverse customers
- Dressing room assistance
Languages
English
Professional
Vietnamese
Native/ Bilingual
REFERENCES
- Anna Rita Graziano – ZARA Operation Manager ( anna.rita.graziano@hotline.com )
- An Le – H&M Former Department Store ( anle0298@gmail.com )
- Tra Giang Nguyen – Uniqlo Myer Sales Assistant ( baggybrap@gmail.com )
Timeline
Retail Sales Assistant
MYER – Department Store
10.2023 - 02.2024
Retail Sales Assistant
H&M – Fashion Retailer
09.2023 - Current
Retail Sales Assistant
ZARA – Fashion Retailer
09.2022 - Current
Bachelor of Arts - Interior Architecture
University of South Australia
Similar Profiles
Jashandeep Singh KamboJashandeep Singh Kambo
Business Owner at Fashion RetailerBusiness Owner at Fashion Retailer
Luis Guillermo Romero MosqueraLuis Guillermo Romero Mosquera
MANAGER OF THE MEN'S DEPARTMENT at Fashion Retail Store - Inditex Group. ZaraMANAGER OF THE MEN'S DEPARTMENT at Fashion Retail Store - Inditex Group. Zara
SUSHANT CHAKMASUSHANT CHAKMA
Retail Assistant at ZARA FASHION STORERetail Assistant at ZARA FASHION STORE