Trang Nguyen
Wollongong,NSW
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Sales Assistant
VMart
Ha Noi, Vietnam
06.2023 - 09.2023
- Greeted customers and assisted with product selection.
- Informed customers about current promotions and discounts.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints promptly.
- Helped customers find specific products, answered questions and offered product advice.
- Accepted and completed cash, check and credit card payments.
Staff Member
Cafe Kiama & Scoops Ice Creamery
Kiama, NSw
11.2023 - 01.2024
- Communicated effectively with customers regarding their inquiries or complaints.
- Followed proper sanitation guidelines when handling food products.
- Performed opening duties such as setting up dining areas and preparing condiments.
- Operated cash register to collect payments from customers.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
Nail Technician
Fresh Nails Wollongong Centre
Wollongong, NSW
10.2023 - 06.2024
- Provided manicures, pedicures and nail treatments to clients.
- Conducted consultations with clients to determine their needs and preferences.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Provided excellent customer service through friendly interactions with clients.
- Cleaned and sanitized tools and work environment.
- Experienced with the POS system.
Education
Banchelor - Communication and Media
University of Wollongong
Wollongong NSWSkills
- Display Restocking
- Inventory And Stocking
- Processing Payments
- Pos Terminal Operation
- Customer Order Management
- Customer Engagement And Support
Language
- English: IELTS 7.0
- Vietnamese: native speaker
Timeline
Staff Member
Cafe Kiama & Scoops Ice Creamery
11.2023 - 01.2024
Nail Technician
Fresh Nails Wollongong Centre
10.2023 - 06.2024
Sales Assistant
VMart
06.2023 - 09.2023
Banchelor - Communication and Media
University of Wollongong
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