Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trang Nguyen

Adelaide,SA

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

15
15
years of professional experience

Work History

Nail Technician/Relief Manager

Multiple Organisations
01.2012 - Current
  • Provide effective leadership and demonstrate effectiveness in planning, leading, organizing and directing staff
  • Manage and oversee all day-to-day business operations
  • Build internal capacity of staff to enable high performance through supervision, informal support, training and mentoring
  • Nail care services, including manicures, pedicures and nail art to ensure customer satisfaction and encourage repeat business
  • Store opening and closing
  • Cash Register and EFTPOS reconciliation

Customer Service Officer

DH Pho
01.2010 - 01.2012
  • Customer Service
  • Use the cash register, including handling cash, credit cards and issuing receipts
  • Preparation and serving of food, following all health and safety standards
  • Working well with the other staff to ensure the smooth operation of the business

Education

High School Diploma -

An Dong High School
Ho Chi Minh City
01-1985

Skills

  • Food safety awareness
  • Cash handling proficiency
  • Strong teamwork
  • Organizational skills
  • Coordinate housekeeping
  • Adaptability and flexibility
  • Time management abilities
  • Customer satisfaction
  • Professionalism
  • Friendly, positive attitude
  • Multitasking
  • Housekeeping standards

Timeline

Nail Technician/Relief Manager

Multiple Organisations
01.2012 - Current

Customer Service Officer

DH Pho
01.2010 - 01.2012

High School Diploma -

An Dong High School

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Trang Nguyen