TRANG PHAM
Sydney,NSW
Summary
Innovative Founder and Entrepreneur with over 7 years of experience in establishing and managing a successful chain of wellness centers for mothers and babies. Expert in developing business strategies, enhancing client satisfaction, and leading high performing teams. Passionate about promoting health and wellness for mothers and children through comprehensive and personalized care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HR - Admin Specialist
DA NANG BRANCH - VINCOMMERCE GENERAL COMMERCIAL SERVICES JOINT STOCK COMPANY
07.2016 - 10.2017
- Recruitment & training: In charge in the screening and hiring process for all positions and set up the presentation of orientation programs for the newcomers
- Updates employees' personal files
- Compose labor contract, annex for employee
- Input timesheet and check data for salary calculation accurately
- Handle disciplinary cases, daily contact employee
- Deploying scheduling for employees to participate in training in accordance with the plan received from the Training Department.
- Review service contracts with Suppliers
- Consolidate general reports of stores
- Oversee the administration functions: grand opening for new store, security, transportation, cleaning, and office supplies.
HR - Admin Specialist
YEN SAO THIEN VIET COMPANY
05.2015 - 06.2016
- Calculate monthly payroll
- Make monthly PIT, SI, salary reports respectively
- Compose labor contract, annex for employee
- Input timesheet and check data for salary calculation accurately
- Check medical certificates, compose and submit monthly reports to social insurance authority
- Handle disciplinary cases, daily contact employee
- Support to organize company events and Trade Union's activities: annual company trip, team-building party, Women's day ceremony
- Work with government authorities to amend/renew office license and other related documents
- Recruitment & training: In charge in the screening and hiring process for all positions and set up the presentation of orientation programs for the newcomers
- Oversee the administration functions: security, transportation, cleaning, and office supplies.
Customer Service Executive
DA NANG BRANCH - CMC TELECOM
07.2012 - 12.2014
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Liaise with the relevant departments
Education
Master of Business Management - Emergency and Health Services Management
CENTRAL QUEENSLAND UNIVERSITY
08-2024
Bachelor of Accounting - Auditing -
DUY TAN UNIVERSITY - VIET NAM
06.2012
Skills
- Business Development and Strategy
- Client Relationship Management
- Team Leadership and Training
- Marketing and Community Outreach
- Financial Management and Budgeting
- Program Development and Implementation
Certification
- 2024 Pearson's Test of English - Overall Score 46
- 2023 Japanese Lymphatic Body Care
- 2016 Human Resources Management
- 2023 Dr.Miki's Inner Beauty Academy Lesson
- 2021 Acupressure Massage - Hanoi Technical College of Medicine and Pharmacy
- 2019 Pedagogical certificate
References
References available upon request.
Timeline
HR - Admin Specialist
DA NANG BRANCH - VINCOMMERCE GENERAL COMMERCIAL SERVICES JOINT STOCK COMPANY
07.2016 - 10.2017
HR - Admin Specialist
YEN SAO THIEN VIET COMPANY
05.2015 - 06.2016
Customer Service Executive
DA NANG BRANCH - CMC TELECOM
07.2012 - 12.2014
Master of Business Management - Emergency and Health Services Management
CENTRAL QUEENSLAND UNIVERSITY
Bachelor of Accounting - Auditing -
DUY TAN UNIVERSITY - VIET NAM
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