Summary
Overview
Work History
Education
Skills
License
Demonstratedabilities
Availability
References
Certification
Timeline
Generic

Trang Tran

Melbourne,VIC

Summary

I am team focused, detail oriented, autonomous, able to prioritize workload and multi-skilled. I have a strong customer service focus and committed to providing the highest quality work. I describe myself as a pleasant and self motivated person. I have regularly been referred to as outgoing, friendly and confident person when dealing with a range of people. Mostly I am hard working and possess strong work ethic.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Home Care Provider

Mable
03.2023 - Current
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
  • Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
  • Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Delivered high-quality care under pressure in emergency situations, ensuring the safety of both the patient and caregiver team members present at those times.
  • Supported family members in understanding patient needs and provided guidance on how to best assist their loved ones at home.
  • Facilitated recovery by assisting patients with physical therapy exercises and mobility support.
  • Provided transportation and appointments management.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Food Service Assistant / Chef

StVincents Hospital
01.2023 - Current
  • Prepare, cook, chill and sort bulk food items to strict organizational requirements
  • Knowledge of Food Safety Practices HACCP
  • Sound food preparation experience
  • Wash, peel, cut and cook foodstuffs and help prepare salads and desserts
  • Assisted chefs in preparing and storing food, washing dishes and kitchen utensils, and cleaning work areas
  • Handled, sorted, stored and distributed food items
  • Demonstrated ability to take initiative and work within a team environment
  • Displayed a thoughtful and considerate approach towards all patients and colleagues
  • Experience in designated area, empty rubbish bins, mopping floor, vacuum, use multipurpose cleaning product
  • Pick packing items belonging to high volume of orders
  • Work in a fast paced assembly line.

Food Service Assistant / Chef

Western Health Hospital
01.2010 - 01.2023
  • Prepare, cook, chill and sort bulk food items to strict organizational requirements
  • Knowledge of Food Safety Practices HACCP
  • Sound food preparation experience
  • Wash, peel, cut and cook foodstuffs and help prepare salads and desserts
  • Assisted chefs in preparing and storing food, washing dishes and kitchen utensils, and cleaning work areas
  • Handled, sorted, stored and distributed food items
  • Demonstrated ability to take initiative and work within a team environment
  • Displayed a thoughtful and considerate approach towards all patients and colleagues
  • Experience in designated area, empty rubbish bins, mopping floor, vacuum, use multipurpose cleaning product
  • Pick packing items belonging to high volume of orders
  • Work in a fast paced assembly line
  • Experience using a commercial dishwasher
  • Wash and clean utensils and dishes and make sure they are stored appropriately
  • Sorted and disposed of rubbish and recycling
  • Organized laundering of kitchen linen
  • Clean food preparation equipment, floors and other kitchen tools and areas
  • Proven ability to communicate effectively with all levels of staff.

Food Service Assistant

St Georges Hospital Kew
01.2017 - 01.2020
  • Assemble meals for patients
  • Take meals to patients in a sympathetic matter
  • Wash and clean dishes, utensils, equipment and areas
  • Coordinate daily work schedule
  • Waste disposal.

Restaurant Cook

Pho Phi Truong Vietnamese Restaurant
01.2009 - 01.2012
  • Inspected food preparation and serving areas to ensure adherence of safe, sanitary food-handling practices
  • Weigh, measure, and mix ingredients according to recipes, using various kitchen utensils and equipment
  • Portion, arrange, and garnish food, and serve food to waiters and guests
  • Clean food preparation areas, cooking surfaces, and utensils
  • Cook the exact number of items ordered by each customer, multi tasked on several different orders simultaneously
  • Maintain sanitation, health, and safety standards in work areas
  • Operate large-volume cooking equipment such as grills, deep-fryers
  • Prepare specialty foods following specific methods that usually require short preparation time
  • Read food order slips and receive verbal instructions as to food required by guest, and prepare and cook food according to instructions
  • Clean and restock workstations and display cases
  • Order and take delivery of supplies.

Kitchen hand

SPICE BOX Highpoint
01.2009 - 01.2010
  • Working in a fast paced environment
  • Picked ingredients based on customer orders
  • Set up and organized for the kitchen shift
  • Prepare a range of ingredients for each dish
  • Marinating and preparing the meat dishes prior to customer orders.

Education

Certificate III in Aged Care -

Completed High intermediate of English Education -

BARISTA Coffee Making Course -

01.2017

Advance Diploma of Tourism and Hospitality Management (Commercial Cookery) - Manage, marketing and Economics

Melbourne Institute of Tourism Hospitality
01.2011

Certificate III Commercial Cookery -

Melbourne Institute of Tourism Hospitality
01.2010

Skills

  • Compassionate Caregiving
  • Patient Care
  • Meal Preparation
  • Housekeeping
  • Emotional Support
  • Patient transportation
  • First aid and safety
  • Housekeeping tasks
  • Progress Documentation
  • Recording vital signs
  • Vital signs monitoring
  • Client documentation
  • Care plan assessment
  • Respite Care
  • State regulations knowledge
  • Behavior redirection
  • Dressing assistance
  • Feeding Assistance
  • Light Housekeeping
  • Behavioral support
  • State Driver's License
  • Personal Hygiene Assistance
  • Interpersonal Communication
  • Mobility support
  • Basic Housekeeping
  • Data Entry

License

Full driver’s license and own private car transport

Demonstratedabilities

  • Maintain cleanliness and hygiene of work place
  • Ability to cooperate in a team environment
  • Ability to work independently with no supervision
  • Focused on achieving individual and team objectives & goals
  • Proven ability to handle high volume detailed work
  • Ability to adapt to changing situations and environments
  • Experience cleaning new house, private house, office …..
  • Computer literate
  • Experience in picking orders, packing to organization standard within quick time frame
  • Maintain inventory stock control
  • Process customer orders in fast paced environment
  • Stock taking skills
  • Loading and unloading delivery trucks

Availability

For immediate start and willing to travel

References

I will provide when you are require

Certification

Certificate III age care

Timeline

Home Care Provider

Mable
03.2023 - Current

Food Service Assistant / Chef

StVincents Hospital
01.2023 - Current

Food Service Assistant

St Georges Hospital Kew
01.2017 - 01.2020

Food Service Assistant / Chef

Western Health Hospital
01.2010 - 01.2023

Restaurant Cook

Pho Phi Truong Vietnamese Restaurant
01.2009 - 01.2012

Kitchen hand

SPICE BOX Highpoint
01.2009 - 01.2010

Certificate III in Aged Care -

Completed High intermediate of English Education -

BARISTA Coffee Making Course -

Advance Diploma of Tourism and Hospitality Management (Commercial Cookery) - Manage, marketing and Economics

Melbourne Institute of Tourism Hospitality

Certificate III Commercial Cookery -

Melbourne Institute of Tourism Hospitality
Trang Tran