Trang (Joanna) Truong
Findon
Summary
Adept data entry and laboratory pre-testing works, my tenure at SRA- SA Pathology Core Lab, Royal Adelaide Hospital honed my adaptability and problem solving skills. Exceeding KPIs by over 50%, I effectively managed high-volume data entry and ensured laboratory safety, demonstrating a commitment to accuracy and efficiency in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Operational Service Officer/Data Entry
SA Pathology Core Lab-Royal Adelaide Hospital
04.2021 - Current
- Receive, sort and accession specimens for analysis in a timely and accurate manner
- Perform preliminary preparation of samples ensuring that correct matched specimens are prepared to a high standard for testing
- Enter patient’s information into laboratory data bases and information systems, data entry tests requested by doctors, including providing a general reception service by handling customer enquires effectively and efficiently
- Ensure samples are stored under appropriate storage conditions
- Assist with the preparation and preliminary packaging of samples and other materials for transport to other laboratories or agencies
- Problems solving
Patients Service Volunteer
Calvary Adelaide Hospital
02.2021 - 08.2021
- Response to patient call bells, receive flowers deliveries, take to patients
- Welcome, direct or escort visitors to patient room
- Orientate patients to the ward as requested by nursing staff
- Restocking room, Running errands, Photocopying, Filing
Administration/ Data Entry
Aspen Medical
03.2021 - 05.2021
- Ensure high quality data entry
- Using Aspen Medical software/system (MMEX) for uploading Covid vaccination consent forms for Aged Care Facilities around Australia and checking patients’ details, avoiding mismatch
- Report to supervisor/ team leader if there is any issue
- Meet daily KPIs requirement
- Dealing with high volume data records
Sushi Chef
Sushi Train
09.2013 - 05.2021
- Serve and assemble orders for customers
- Roll sushi and make hot food
- Checking stocks and purchasing stocks
- Clean and organize both workplace and eating areas
- Checking food and drinks delivery every morning
- Supervising staffs, hiring and training new staffs
Customer server
Bottega Gelateria
09.2020 - 02.2021
- Customer service, serving ice-cream
- Dishing/ Stocking/ Cleaning
- Refill gelato, cones, cups
Volunteer
National Breast Cancer Foundation (NBCF)
01.2015 - 12.2015
- Assisting with set up and pack up
- Fund-raising events, collecting donation and selling merchandise
- Packing boxes/ cleaning up
Education
Bachelor - Human Resource Management
University of Economic
01.2013
Bachelor - Health and Medical Science
The University of Adelaide
01.2020
Skills
- Microsoft Office
- Millenium Software
- Data Entry
- Quick Learning
- Adaptability
- Confidentiality
- Performance Exceeding
- Medical terminology
- Laboratory instrumentation
- Hazardous materials, chemical handling
- Medical laboratory procedures
- Laboratory safety protocols
Attributes
- Willing to work on a shift basis, overtime including evenings and weekends
- Willing to travel if required
- Well-organised with a high level of attention to details
- Always smartly dressed, articulate and presentable
- Success motivated
- Health and Safety awareness
- Able to handle multitasking, enjoy working under pressure
- Always challenge me to perform better
- Keep updating and learning to improve knowledge
Languages
Vietnamese, Advanced English
Personal Information
- Visa: Australian Citizen
- Nationality: Vietnam/Australia
Timeline
Operational Service Officer/Data Entry
SA Pathology Core Lab-Royal Adelaide Hospital
04.2021 - Current
Administration/ Data Entry
Aspen Medical
03.2021 - 05.2021
Patients Service Volunteer
Calvary Adelaide Hospital
02.2021 - 08.2021
Customer server
Bottega Gelateria
09.2020 - 02.2021
Volunteer
National Breast Cancer Foundation (NBCF)
01.2015 - 12.2015
Sushi Chef
Sushi Train
09.2013 - 05.2021
Bachelor - Health and Medical Science
The University of Adelaide
Bachelor - Human Resource Management
University of Economic
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