Trang (Candice) Le
Ferryden Park,SA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Candidate Manager
Randstad
05.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organised, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Established team priorities, maintained schedules and monitored performance.
- Manage end-to-end recruitment process.
- Administrative duties
- Schedule meetings
Australian Public Servant
Services Australia
02.2021 - 02.2023
- Supported Centrelink customers across a range of payments, programs, services including during emergency responses.
- Responded to a broad range of complex customer circumstances in a fast-paced, dynamic environment.
- Connected with a diverse range of individuals including people in vulnerable circumstances on the phone and through online services.
- Make life changing decisions within defined legislative, policy and procedural parameters.
- Assessed customer and stakeholder needs, entitlements and obligations.
- Trained other colleagues with processing claims and telephony protocols.
- Responded to emergency calls to provide assistance to eligible residents in need.
Food and Beverage Attendant
Adelaide Oval/ Adelaide Entertainment Centre
07.2013 - 08.2019
- Maintained clean and organised function rooms to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Addressed customer complaints and inquiries to verify satisfaction.
Office Manager
Hg Removals And Transport
05.2014 - 08.2016
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Administrative duties
Skills
- Business Development
- Strategic Planning
- Verbal and Written Communication
- Staff Training and Development
- Performance Tracking and Evaluation
- Workforce Management
- Business Administration
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Candidate Manager
Randstad
05.2023 - Current
Australian Public Servant
Services Australia
02.2021 - 02.2023
Office Manager
Hg Removals And Transport
05.2014 - 08.2016
Food and Beverage Attendant
Adelaide Oval/ Adelaide Entertainment Centre
07.2013 - 08.2019
Similar Profiles
Ruby PerezRuby Perez
File Assembler at RandstadFile Assembler at Randstad
Tyler BrownTyler Brown
Temp Worker at RandstadTemp Worker at Randstad
Makya PettawayMakya Pettaway
Production Worker at RandstadProduction Worker at Randstad
Tiyon HolmesTiyon Holmes
Dispatcher at RandstadDispatcher at Randstad
Cindy NguyenCindy Nguyen
Crew Trainer and Member at McDonald'sCrew Trainer and Member at McDonald's