Tran Huong Duy Nguyen
Melbourne,VIC
Summary
6 years experience as a Sales Admin with strong planning, problem-solving and relationship-building skills. Assisting sales teams with identifying customer needs and creating customized solutions.
Overview
8
8
years of professional experience
Work History
Order Picker
Australia Quick Response
Melbourne , Victoria
11.2024 - 04.2025
- Pick orders from location
- Used handheld scanners to key in data for packages.
- Stamped price tags on merchandise, referring to official price lists.
- Collaborated with team members to meet daily picking targets and deadlines.
Sales Administrator
South East Asia Hardware & Marine
Singapore
07.2018 - 07.2024
- Receive and process purchase order
- Response to customer inquiries via email or phone.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Collaborate with customers and finance teams to resolve pricing discrepancies
- Maintain update and sales records.
- Direct feedbacks from customers to relevant departments.
- Support Finance team to chase outstanding payments.
- Processed returns and refunds quickly and efficiently according to company policies and procedures.
Retail Sales Associate ( Internship)
OG Private Limited
Orchard, Singapore
10.2017 - 03.2018
- Greeted customers to determine wants or needs.
- Assisted customers with finding the right product for their needs.
- Created price tags and merchandise signs for new items.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
Education
Diploma - Hospitality Management
Coleman College
Singapore 04-2018
Skills
- Data entry
- Order processing
- Time management
- Problem-solving
- Customer inquiries
Timeline
Order Picker
Australia Quick Response
11.2024 - 04.2025
Sales Administrator
South East Asia Hardware & Marine
07.2018 - 07.2024
Retail Sales Associate ( Internship)
OG Private Limited
10.2017 - 03.2018
Diploma - Hospitality Management
Coleman College
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