HANH TRAN
Springvale,Vic
Summary
Have passionate in Vietnam Cuisine and Coffee. Studied a short course about Basic Espresso and Latte Art at Melbourne Coffee Academy .
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Teller
Vietcombank- Nhon Trach Branch
2019.12 - 2024.05
- Make saving account corporation customers, international payments, withdraw money, transfer money inbound, check KYC, managed approximately 30 incoming calls, emails and faxes per day for customers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
QC Staff
Samhwa P&T
2016.12 - 2018.09
- Control quality product of cosmetic cases.
- Packing and assembling sample products.
- Reported problems and concerns to management.
Teller
VP Bank
2013.06 - 2015.03
- Make saving account and current account for customers
- Do anything such as make ATM card, withdraw money, transfer money....
- Educated customers on use of banking website and mobile apps.
Teller
PG Bank
2012.09 - 2013.05
- Make saving account and current account for customers
- Do anything such as make ATM card, withdraw money, transfer money...
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Language - English ELICOS
Australian National College of English-Melbourne
Melbourne, VIC2024
Language - Korean Studies
Anyang University
South Korea08.2016
BBA - Business Administration
Economics of University of HCMC
Vietnam01.2012
High School Diploma -
Hutech University
Vietnam01.2009
Skills
- Word, Excel, Power point
- English, Korean, Vietnamese
- Customer Relationship Building
- Financial Advising
- Account updating
Certification
- 2019, IELTS 6.0
- 2016, Topik 4- KOREAN
Additional Information
I am intelligent, active and honest. I willing to learn everything. If you give me a chance and show me the way, I will try my best.
Personal Information
- Date of Birth: 10/29/88
- Gender: Female
Hobbies and Interests
I like watching Korean Dramas, reading news and listening music when I have free time.
Timeline
Teller
Vietcombank- Nhon Trach Branch
2019.12 - 2024.05
QC Staff
Samhwa P&T
2016.12 - 2018.09
Teller
VP Bank
2013.06 - 2015.03
Teller
PG Bank
2012.09 - 2013.05
Language - English ELICOS
Australian National College of English-Melbourne
Language - Korean Studies
Anyang University
BBA - Business Administration
Economics of University of HCMC
High School Diploma -
Hutech University
- 2019, IELTS 6.0
- 2016, Topik 4- KOREAN
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