TRAN THE SON NGUYEN
Inala
Summary
Dynamic Radiology Receptionist with proven expertise at Radiology Queensland Group in enhancing patient satisfaction through effective scheduling and meticulous record management. Skilled in medical coding and fostering interdepartmental communication, I excel in multitasking and maintaining patient confidentiality, contributing to a collaborative and efficient healthcare environment.
Overview
3
3
years of professional experience
Work History
Radiology Receptionist
Radiology Queensland Group
03.2022 - 01.2025
- Enhanced patient satisfaction by efficiently scheduling appointments and managing radiology records.
- Assisted patients with forms, ensuring accurate information was provided.
- Maintained a clean and organized reception area, creating a welcoming environment for patients and visitors.
- Facilitated efficient interdepartmental communication, resulting in smooth coordination between radiologists, technicians, and other medical staff members.
- Cultivated a positive work atmosphere by consistently demonstrating professionalism, teamwork, and adaptability in various situations.
- Improved patient communication by promptly answering phone calls and providing relevant information regarding appointments and procedures.
- Performed various administrative tasks by filing, copying and faxing documents.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Assisted with medical coding and billing tasks.
Education
Diploma of Business - Business
Queensland University of Technology
Brisbane, QLD12-2011
Year 12 Graduation -
Indooroopilly State High School
Brisbane, QLD12-2010
Skills
- Patient scheduling
- Radiology record management
- Medical coding
- Interdepartmental communication
- Administrative support
- Time management
- Problem solving
- Patient confidentiality
- Medical billing
- Multitasking capacity
- Teamwork and collaboration
- Computer proficiency
- Microsoft Office Suite
LANGUAGES
I can speak English and Vietnamese
Timeline
Radiology Receptionist
Radiology Queensland Group
03.2022 - 01.2025
Diploma of Business - Business
Queensland University of Technology
Year 12 Graduation -
Indooroopilly State High School
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