Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
Work History
Customer Service Manager
StirlingFildes
Victorian Pharmacy Account Manager
StirlingFildes
04.2017 - Current
Sales Representative / Business Development
T-Star Sports
05.2013 - 04.2017
National Customer Service Manager
StirlingFildes
06.2011 - 10.2012
Sales Representative VIC / SA
StirlingFildes
03.2002 - 10.2012
Sales Representative QLD / Northern NSW
StirlingFildes
07.2003 - 11.2009
Customer Service
StirlingFildes
03.2002 - 07.2003
Marketing
Jetset Holidays
07.2001 - 12.2001
Reservations
Jetset Holidays
01.1999 - 07.2001
Ticketing
Jetset Holidays
09.1998 - 01.1999
Special Needs Carer
Knox City Council
01.1997 - 09.1998
Education
Bachelor of Business (Marketing & Economics) -
Swinburne University
Diploma of Travel / Tourism -
Jestet Training College
Skills
Sales Promotion
Quality Assurance
Call Monitoring
Workflow Management
Capability
I am an experienced business to business area manager, with a strong focus on developing and maintaining customer relationships to ensure long term customer satisfaction. I have extensive experience in dealing with a large, diverse customer base with a focus on providing each client with the highest level of service.
Professional Referees
Dawn Walker, Operations Manager - StirlingFildes, 0423 535 250
Andrew Cowlishaw, National Sales Manager– StirlingFildes, 0407 295 451