Travis Bishop
Eleebana,NSW
Summary
A motivated and results-orientated manager well versed in business operations, inventory management and problem-solving. Thrives in cross-functional environments, with a proven ability to handle multiple projects simultaneously with a high degree of accuracy. Diplomatic leader and analytical thinker who is able to inspire and cultivate productive working relationships with employees, customers and suppliers.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Operations & Supply Manager
The Blue Space
03.2021 - 09.2023
- Evaluated back stock and returned extra, sealed and salvageable goods to designated locations.
- Coached, managed, tasked and assessed employees on company practices and processes.
- Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
- Determined appropriate budget levels and administered expenditures.
- Supervised and managed employees during sorting, packaging and return procedures.
- Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
- Streamlined inventory management processes to reduce supply chain costs and improve efficiency.
- Teamed with sales and marketing teams to confirm that product availability meets customer demand.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
Product Manager
The Blue Space
02.2023 - 08.2023
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Prioritized roadmap in order to achieve product goals and metrics.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Analyzed metrics to measure product performance.
- Maintained positive vendor relations to build strong partnerships.
Operations & Supply Coordinator
The Blue Space
02.2020 - 03.2021
- Purchased, organized and distributed supplies for maintenance activities and personnel use.
- Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
- Handled maintenance reports for orders requested and completed.
- Supervised and managed employees during sorting, packaging and return procedures.
Ecommerce Operations Manager
Decathlon Australia
11.2017 - 08.2019
- Analyse and present key ecommerce metrics to make merchandising decisions and increase sales online
- Maintain and update the website, as well as conduct regular audits to ensure accurate stock levels are displayed
- Implement new transport and delivery services
- Monitoring order fulfillment and troubleshoot where necessary
- Work closely with CX team to ensure KPI’s are met
Customer Service Manager
Decathlon Australia
08.2016 - 11.2017
- Train and develop new staff as well as providing constructive feedback
- Engage with customers through multiple platforms
- Daily operational duties (ecommerce return & exchanges processes)
- Analysis of customer engagement, sales, and other key ecommerce metrics
Guest Services Team Leader
The Sebel Resort & Spa Hawkesbury Valley
03.2013 - 01.2015
- Coordinate events such as weddings, business conferences and fundraisers
- Point of contact for guest service enquiries
Duty Manager
The Scotsbridge Mill
03.2011 - 03.2013
Guest Services Coordinator
The Sebel Resort & Spa Hawkesbury Valley
03.2007 - 12.2010
Education
Bachelor of Sports Business -
Australian College of Physical Education
2010
Higher School Certificate - undefined
Galston High School
2006
Skills
- Inventory and Supply Logistics
- Business Requirements
- Supplier Relationships
- Customer Experience
- Purchasing Management
- Freight Management
- Ecommerce Product Management
- Price Changes
- Warehouse Operations Knowledge
Certification
References upon request
Timeline
Product Manager
The Blue Space
02.2023 - 08.2023
Operations & Supply Manager
The Blue Space
03.2021 - 09.2023
Operations & Supply Coordinator
The Blue Space
02.2020 - 03.2021
Ecommerce Operations Manager
Decathlon Australia
11.2017 - 08.2019
Customer Service Manager
Decathlon Australia
08.2016 - 11.2017
Guest Services Team Leader
The Sebel Resort & Spa Hawkesbury Valley
03.2013 - 01.2015
Duty Manager
The Scotsbridge Mill
03.2011 - 03.2013
Guest Services Coordinator
The Sebel Resort & Spa Hawkesbury Valley
03.2007 - 12.2010
Bachelor of Sports Business -
Australian College of Physical Education
Higher School Certificate - undefined
Galston High School
INTERESTS
- Sports (Rugby, Cricket & Trail Running)
- Travelling and experiencing new cultures
- Camping and exploring the outdoors
- Learning new things
INTERESTS
- Sports (Rugby, Cricket & Trail Running)
- Travelling and experiencing new cultures
- Camping and exploring the outdoors
- Learning new things
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