Mr Gilbert's unique blend of emotional intelligence and an analytical mind is backed by more than two decades of paid employment experience in the not for profit, public service and hospitality industries.
He is articulate, easy to work with and adaptable to presenting scenarios in the workplace.
With a demonstrated ability, when required to problem solve and be proactive. or conversely follow instructions and defer to the expertise of colleagues - irrespective of their classification or pay grade.
He is an experienced advocate, an active listener and an effective communicator.
Oversaw the day to day operations of a small incorporated association.
Drafted the organisational budget for approval by Directors.
Prepared monthly balance sheet, budgeted vs actual revenue and expenditure and profit and loss financial reports.
Presided over a threefold increase in annual revenue between the 2013/14 and 2023/24 financial years.
Developed operational plans and reported on the contribution of key activities, engagements, projects and sector development activities to the achievement of objectives in the strategic plan.
Met fiduciary obligations and audit requirements regulatory compliance & contractual reporting obligations to the ACNC and funding bodies.
Supervised a capable and fantastic staff team striking a balance between autonomy over job roles and strengths based management.
Represented the interests of the organisation, its members and stakeholders at conferences, forums, meetings, reference groups and task-forces.
Worked collaboratively with external partners and stakeholders to increase knowledge of housing and related funding, policy and programs.
Articulated the business case for systemic change to improve access to and outcomes from the housing system for people on fixed, low and moderate incomes in the ACT.
Prepared media releases and statements for public comment on housing and related matters affecting Canberra and the capital region.
Wrote reports and submissions to public consultation processes and Inquiries on behalf of the organisation and its members.
Developed and maintained mutually beneficial relationships with parliamentarians, senior executives and organisational members and stakeholders.
Cultivated strategic partnerships with housing, planning, property, and urban development industry bodies to enhance the value proposition and expand organisational reach.
Vested with sole responsibility as authorised spokesperson for the Association at conferences, inquiries and media engagements.
Developed and disseminated both proactive and reactive social and traditional media content to strengthen systemic advocacy on behalf of members and beneficiaries (housing consumers and providers).
Engaged effectively and sensitively with diverse communities and individuals.
Balanced competing interests and resolved differences and disputes discretely when they arose.
Cemented the association's reputation as a recognised expert voice on housing policy and related matters in the ACT.
This was achieved through undertaking due diligence prior to providing media commentary pr publishing position statements and being cognisant of the conduit role of a peak body - managing expectations and navigating stakeholder relations with tactful tenacity,
Worked on a capacity building project for the mental health sector to inform the sector about the National Disability Insurance Scheme, what it will mean for people living with psychosocial disability and the eligibility parameters of the scheme.
Worked with the policy team on a project with the National Mental Health Commission developing indicators and targets for outcomes based mental health reporting.
Sensitive, trauma aware engagement with consumers and carers to support depositions and evidence provision to sensitive inquiries.
Other areas of work included submissions related to: income support payments, housing and homelessness and welfare reform.