I have been working in the automotive industry starting out as a Detailer and working in customer service for almost five years. looking to propel myself forward into a new and exiting role.
Since i started at Europcar I have proven myself with my customer service and sales experience within a competitive and very busy and active branch that consistantly does more rental and sales volume than the other branches.
Now I am looking to take that customer service and sales experience and put it to use in a more forward looking career path for myself.
My basic everyday tasks include, Greeting customers over the front counter, filling customer forms, replying to emails and phone calls, filling in information for and explaining rental contracts as well as selling additionals avaliable to customers. ie, lowered excess liability, road side assistance, upselling, glass and tire protection and additonal accessories in moving trolleys, car seats and moving equipment.