Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Hills

Clarkson

Summary

I have been working in the automotive industry starting out as a Detailer and working in customer service for almost five years. looking to propel myself forward into a new and exiting role.

Since i started at Europcar I have proven myself with my customer service and sales experience within a competitive and very busy and active branch that consistantly does more rental and sales volume than the other branches.

Now I am looking to take that customer service and sales experience and put it to use in a more forward looking career path for myself.

Overview

7
7
years of professional experience

Work History

Rental Sales Agent

Europcar Car Rental Osborne Park
10.2023 - Current

My basic everyday tasks include, Greeting customers over the front counter, filling customer forms, replying to emails and phone calls, filling in information for and explaining rental contracts as well as selling additionals avaliable to customers. ie, lowered excess liability, road side assistance, upselling, glass and tire protection and additonal accessories in moving trolleys, car seats and moving equipment.

Pre Delivery Parts Fitter

Osborne Park Kia - LDV
05.2023 - 10.2023
  • Pre Delivery and Parts Fitting.

Quality Control specialist

Lexus of Perth, Osborne Park
12.2022 - 05.2023
  • My job intakes handling all the Cars coming up from cleaning and or detailing, for the customers that come in. Ensuring a standard of work coming out of service department. Making sure the mechanics and technicians have done all work required by the job cards.

Vehicle Service Agent

Avis Car Rentals Osborne Park & Wangara
08.2021 - 11.2022
  • At Avis Car Rentals I am a Vehicle Service Agent. My main duties are detailing vehicles, mine equipping vehicles for various mine sites, insuring we have prepared vehicles for upcoming reservations, fitting child safety seats. I also check tyre pressures, oil and check that all vehicle lights are working correctly. Extra duties include travelling to clients place of residence to perform a vehicle exchange (especially during covid), driving to numerous locations to retrieve closed off rental vehicles. Occasionally helping counter staff with checking in of vehicles, this means confirming there are no new damages and the vehicles have been fuelled by the customer. If the vehicle needs fuelling, then I would go to the petrol station and fuel up.

Factory worker

Sunpalm Australia
03.2020 - 08.2021
  • Factory worker working with injection moulding materials maintaining constant production. Duties include packing boxes, assembling shipping pallets, lifting up to 25kg bags, unloading shipping containers, checking products for faults, assisting forklift operators with lifting and stacking pallets, operating hand held pallet lifter, trimming excess waste plastic from products, stopping/opening injection machines. Working between day and night shifts.

Manual labour duties

Kerb Hand at Kerbing West, Perth
07.2018 - 08.2018
  • My manual labour duties at Kerb Hand included shovelling loose materials, lifting up to 40 kilograms of concrete, cleaning machinery and funnelling concrete working at various construction sites.

Education

WACE - WACE Graduation Certificate

Carine Shs
Perth, WA

Certificate II - Digital Media

Carine Shs
Perth, WA

Certificate III - Digital Media

Carine Shs
Perth, WA

Certificate II - Business

Carine Shs
Perth, WA

Skills

  • Team player mentality
  • Reliability and punctuality
  • Goal-oriented mindset
  • Strong negotiation
  • Rental document management
  • Up-selling tactics
  • Customer service
  • Reliability
  • Excellent communication
  • Effective communication
  • Relationship building
  • Data entry
  • Computer literacy
  • Professionalism
  • Payment processing
  • Written communication
  • Telephone etiquette
  • Sales techniques

Timeline

Rental Sales Agent

Europcar Car Rental Osborne Park
10.2023 - Current

Pre Delivery Parts Fitter

Osborne Park Kia - LDV
05.2023 - 10.2023

Quality Control specialist

Lexus of Perth, Osborne Park
12.2022 - 05.2023

Vehicle Service Agent

Avis Car Rentals Osborne Park & Wangara
08.2021 - 11.2022

Factory worker

Sunpalm Australia
03.2020 - 08.2021

Manual labour duties

Kerb Hand at Kerbing West, Perth
07.2018 - 08.2018

WACE - WACE Graduation Certificate

Carine Shs

Certificate II - Digital Media

Carine Shs

Certificate III - Digital Media

Carine Shs

Certificate II - Business

Carine Shs
Travis Hills