Travis Lindorff
PAKENHAM ,VIC
Summary
Director with extensive experience in customer relationship building, employee mentoring, and market expansion. Proven success in people and operations management, negotiation, and forging strategic partnerships. Bringing a proactive approach to drive growth and improve organizational performance.
Dealing with Insurance Companies and Assessors to try and work on the best Repair Method and outcome to get the customers Vehicle back to Pre Accident Condition.
Overview
35
35
years of professional experience
Work History
Director
CASEY ACCIDENT REPAIRS
PAKENHAM, VIC
02.2010 - Current
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Expanded into new markets, conducting thorough market analysis and establishing key local Dealers.
- Working with AIOI Nissay Dowa (Toyota Insurance) as Recommended Repairer for my Catchment Area for 5 years, also A&G Services (Budget Direct Insurance) for the past 2 years.
- Work along side QBE/ ELDERS Insurance as a 2nd Recommended Repairer.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
Motor Vehicle Assessor
Suncorp
02.2009 - 02.2010
- Documented condition and special features to provide accurate estimations.
- Contributed to the establishment of fair market values by analyzing a variety of factors.
- Conducted field inspections to verify characteristics, noting discrepancies between actual conditions and reported information for accurate assessments.
- Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
Owner
LK Smash Repairs
01.2005 - 01.2009
- Owner/ Operator of LK Smash Repairs, Small Smash Repairs shop located in Seaford Vic, working on Various Small to Medium Smash Repairs and Private work.
- Managed day-to-day business operations.
Contract Laborer
Self Employed
01.2002 - 01.2005
- Panel Beating and Spray Painting Contractor working at Various Panels Shops, working on a range af cars and equipment.
Sales Representative
Body Shop Paint Supplies
01.2000 - 01.2002
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Shop Owner
Lindorff Smash Repairs
01.1996 - 01.1999
- Owner/ Operator of Lindorff Smash Repairs in Drouin Vic. Started as a small one man shop and built it up to a 3-4 man shop, working on Mainly Insurance work and some Private Smash Repairs.
- Developed loyal customer base by consistently delivering high-quality work and personalized service.
Panel Beater
Warragul Towing and Smash Repairs
01.1990 - 01.1998
- Started my working Career as a Panel Beating Apprentice
- 2 Years in a row as Panel Beating Apprentice of the year at Gippsland Tafe
- Also Learned Spray Painting while doing my Panel Beating Apprenticeship
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
Education
Panel Beating - Automotive-Body Technology
Central Gippsland Institute of TAFE
Yallourn, VIC01.1992
No Degree -
Drouin Secondary College
Drouin, VIC12.1989
Skills
- Verbal and written communication
- People Management
- Operations Management
- Negotiation
- Partnerships and Alliances
Racing Cars, Playing Softball, Spending time with Family
I have been in the Motorsports Scene for the past 30 Years, Started Racing Go-karts then moved into Circuit racing in HQ Holden then into Saloon Car Racing, Holden V Ford 6cyl Category, I have won Multiple State Championships and National Titles, Still racing now.
Played Softball from Primary School age then into my Mid 20's, Played for Victoria State Team in 1992, just Started Playing again in Masters Comp.
Timeline
Director
CASEY ACCIDENT REPAIRS
02.2010 - Current
Motor Vehicle Assessor
Suncorp
02.2009 - 02.2010
Owner
LK Smash Repairs
01.2005 - 01.2009
Contract Laborer
Self Employed
01.2002 - 01.2005
Sales Representative
Body Shop Paint Supplies
01.2000 - 01.2002
Shop Owner
Lindorff Smash Repairs
01.1996 - 01.1999
Panel Beater
Warragul Towing and Smash Repairs
01.1990 - 01.1998
Panel Beating - Automotive-Body Technology
Central Gippsland Institute of TAFE
No Degree -
Drouin Secondary College
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