Travis Scarr
Metford ,Nsw
Summary
Dynamic small business owner with a proven track record at Expedition Cruises, enhancing customer satisfaction through innovative menu development and exceptional service. Skilled in operations management and relationship building, I effectively trained high-performing teams and implemented strategic processes that boosted client retention and referrals.
Overview
20
20
years of professional experience
Work History
Owner
Dudley Pub
Dudley NSW
03.2019 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Owner
Maryville Tavern
Newcastle, NSW
03.2015 - 06.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner
Holmesville Hotel
Holmesville, NSW
03.2018 - 03.2022
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Executive Chef
Expedition Cruises
Cairns, QLD
03.2005 - 03.2015
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
Education
Year 12 -
St.Clares
Taree, NSW1998
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Business management
- Strategic planning
- Project estimating
- Staff management
- Marketing
Accomplishments
- Documented and resolved Issue which led to Results.
- Supervised team of Number staff members.
- Collaborated with team of Number in the development of Project name.
Timeline
Owner
Dudley Pub
03.2019 - Current
Owner
Holmesville Hotel
03.2018 - 03.2022
Owner
Maryville Tavern
03.2015 - 06.2024
Executive Chef
Expedition Cruises
03.2005 - 03.2015
Year 12 -
St.Clares