Travis Smith
Sydney,NSW
Summary
Attentive employee offering great sales and marketing skills and demonstrated record of success in keeping customers satisfied and spending. Self-motivated and hardworking with effective communication and interpersonal talents. Looking for new opportunity in to leverage strong attention to detail, time management and multitasking abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Event Staff Member
E Group Security
03.2023 - 09.2023
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Implemented event protocols to maintain safety and security of all attendees.
Restaurant Waiter
Rashays
03.2021 - 01.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Thomas Hassall Anglican College
Middleton Grange, NSW09.2023
Skills
- Inventory Tracking
- Service Quality
- Order Management
- Storage Organization
- Quality Control
- Attention to Detail
- Event Setup and Breakdown
- Event Billing
- Inventory Restocking
- Guest Relations
- Customer Service
- Positive Attitude
- Punctual and Dependable
- Safety Monitoring
- Equipment Inspection
- Effective Multitasking
Certification
RSA license
Drivers license
RSA license
A Responsible Service of Alcohol (RSA) license is a certification or permit that individuals working in the alcohol service industry, such as bartenders and waitstaff, typically need to obtain in many countries and regions. The RSA license is designed to ensure that alcoholic beverages are served and sold responsibly and in compliance with local laws and regulations.
Timeline
Event Staff Member
E Group Security
03.2023 - 09.2023
Restaurant Waiter
Rashays
03.2021 - 01.2023
High School Diploma -
Thomas Hassall Anglican College
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