Tre Te Whata
Banyo,QLD
Summary
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Willingness to take on added responsibilities in order to meet team goals. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Retail Employee
Officeworks Aspley
10.2017 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Increased sales by over 10% annually to help achieve highest ranking store in area.
Cleaning Assistant
J&C Cleaning
01.2016 - 01.2017
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
Education
No Degree -
Redcliffe State High School
Redcliffe, QLD10.2018
Skills
- Microsoft Access
- Time Management
- Strategic Planning
- Listening Skills
- Teamwork and Collaboration
- Customer Relationship Management
- Suggestive Selling
- Customer Needs Assessments
- Multitasking Strengths
Hobbies & Interests
- Volleyball
- Learning new things
Timeline
Retail Employee
Officeworks Aspley
10.2017 - Current
Cleaning Assistant
J&C Cleaning
01.2016 - 01.2017
No Degree -
Redcliffe State High School
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