Tremayne Rosin
Zilzie,QLD
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Currently studying Diploma of Nursing at CQ University.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Support Worker
CQ Home Care. Disability Support Services.
Yeppoon , QLD
07.2022 - Current
- Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.
- Transported clients to medical appointments or other destinations as needed.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Assessed physical condition of patients and identified health problems requiring further medical intervention.
- Responded promptly to emergency situations involving clients' safety or well-being.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Facilitated communication between healthcare providers regarding the status of each client's health.
- Ensured that all necessary supplies are available for providing quality patient care.
- Provided emotional support for terminally ill patients and their families.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Maintained clean and well-organized environment for client happiness and safety.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Improved patient outlook and daily living through compassionate care.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Organized oral medications for clients following dosage and schedule requirements.
- Recorded client status progress and challenges in logbooks and reports.
Personal Shopper
Woolworths
Yeppoon , QLD
10.2020 - Current
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Processed payments for purchased items using cash registers or other payment systems.
- Responded promptly to customer inquiries via phone calls or emails.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Stocked shelves with newly received merchandise according to established guidelines.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
- Updated item descriptions in computer system for accurate tracking of stock levels.
- Followed proper procedures when accepting returns or exchanging items for customers.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Completed pickup and shopping orders for customers within local area.
- Listened to customer needs to identify and recommend best products and services.
- Assisted teammates with daily tasks during peak periods.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Scanned items when pulling from shelves to update system stock information.
- Suggested comparable products to replace out-of-stock items.
- Asked store associates for help locating missing products.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Greeted and assisted customers to foster positive experiences.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Personal Care Assistant
Capricorn Gardens Blue Care Residential Facility
Yeppoon , QLD
11.2018 - 11.2021
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Administered medication under supervision of a registered nurse or physician.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Assessed changes in condition or behavior of the client which may require further medical attention.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Provided ongoing compassionate patient care for each client.
- Reported concerns to nurse supervisor to promote optimal care.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed safe lifting and transferring techniques to transport residents.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
Education
Diploma of Nursing - Enrolled Nurse
CQ University
Rockhampton, QLD07-2025
National Hand Hygiene Initiative
02-2024
Skills
- Compassionate Client Care
- Positive attitude
- Fun loving sense of humor
- Ability to work in a team
- Respectful and empathetic
- Good organisational skills
- Desire to learn
- Good listening and communication skills
- Ability to understand instructions and follow policies and procedures
- Good writing skills to fill in care and support plans
Certification
- Current Federal Police as at 12/3/2024 - AFP Ref: 12284282PC
- Working with children card. Card number 2205320/1 Expiry date 28-July-2027
- NDIS Worker Screening. NDIS number:54417867 Expiry date 28/07/2027
References
Skye Russell - 0455792000
(woolworths night fill manager)
Billie Harrison - 0402306655
(woolworths online manager)
John Grant - 0431801913
(CQ homecare manager)
Capricorn Gardens Nursing Home Blue Care - 49251500
Timeline
Personal Support Worker
CQ Home Care. Disability Support Services.
07.2022 - Current
Personal Shopper
Woolworths
10.2020 - Current
Personal Care Assistant
Capricorn Gardens Blue Care Residential Facility
11.2018 - 11.2021
Diploma of Nursing - Enrolled Nurse
CQ University
National Hand Hygiene Initiative
- Current Federal Police as at 12/3/2024 - AFP Ref: 12284282PC
- Working with children card. Card number 2205320/1 Expiry date 28-July-2027
- NDIS Worker Screening. NDIS number:54417867 Expiry date 28/07/2027
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