Dedicated retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Retail Department Manager
Target
07.2017 - 10.2023
Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Streamlined department operations by implementing efficient merchandising strategies and inventory management techniques.
Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
Implemented loss prevention measures that significantly reduced instances of theft or damage within the department.
Created and enforced department policies, procedures and standards to establish productivity and quality.
Enhanced sales performance with effective staff training and development programs, focusing on product knowledge and upselling techniques.
Music Retailer
Horsham Music Centre
02.2016 - 01.2017
Managed efficient cash register operations.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Built customer loyalty and retention by delivering excellent shopping experiences.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Federation University Australia
Horsham, VIC
12.2014
Skills
Visual merchandising
Interpersonal communication
Organizational skills
Inventory management
Store layout optimization
Performance monitoring
Customer service excellence
Loss prevention strategies
Customer Service
Order Processing
Timeline
Retail Department Manager
Target
07.2017 - 10.2023
Music Retailer
Horsham Music Centre
02.2016 - 01.2017
High School Diploma -
Federation University Australia
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