Trent Barnes
Umina Beach
Summary
Enthusiastic and results-driven sales professional with diverse experience in retail sales, logistics, and mechanical services. Proven track record as a retail sales assistant, where I excelled in customer engagement and driving sales through effective communication and relationship building. Experienced in managing operations as a shift runner, ensuring team productivity and problem-solving in high-pressure environments. Proficient in forklift operation and skilled in heavy diesel mechanics, bringing a strong technical background that enhances my ability to understand and address customer needs. This coupled with a passion for everything automotive has developed a deep understanding of the fundamental workings of cars and motorcycles and an appreciation for design. Adept at utilizing ICT tools for inventory management and sales tracking, with a keen ability to analyze data for strategic decision-making. Committed to delivering exceptional customer service and achieving sales targets through innovative solutions and teamwork.
Overview
9
9
years of professional experience
1
1
Certification
Work History
RETAIL ASSISTANT/FORKLIFT OPERATOR
Bunnings Warehouse
04.2022 - Current
- Collaborated with team members to accomplish sales goals and improve overall store performance
- Greeted customers, helped locate merchandise, and suggested suitable options
- Maintained tidy and organized store environment to comply with cleanliness standards
- Interacted with customers proactively, identifying needs and offering suitable product recommendations
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently
- Replenished sales floor merchandise and organized shelves, aisle fronts, and side stacks for optimal appearance
- Operated forklift and unloaded trucks in compliance with WHS guidelines and organizational policies
SHIFT RUNNER/DELIVERY DRIVER
T B Dominoes Pizza
11.2020 - 04.2022
- Managed employee breaks efficiently to prevent disruptions in workflow or delays in service delivery to customers
- Resolved customer issues quickly and professionally, ensuring high levels of customer satisfaction
- Managed cash flow during shifts to ensure accurate transactions while minimizing discrepancies or losses
- Interacted professionally with customers in person or by phone and acted with a sense of urgency to drive positive customer experience
- Improved customer satisfaction by consistently delivering orders on time and with accuracy
APPRENTICE HEAVY DIESEL MECHANIC
BORG
01.2020 - 05.2020
- Developed expertise in hydraulic systems troubleshooting, increasing overall team proficiency in this specialised area of heavy diesel mechanics
- Performed engine overhauls and component replacements, ensuring smooth operation of heavy diesel vehicles
- Maintained high levels of safety compliance with strict adherence to industry regulations and guidelines
- Increased workshop efficiency by maintaining a clean, organised, and safe work environment
- Consistently met tight deadlines under pressure without compromising quality or safety standards
STOCKMAN
Dubbo Saleyards
01.2016 - 01.2018
- Facilitated smooth loading/unloading processes during transportation utilising proper restraint methods to avoid injury
- Demonstrated adaptability during peak seasons by effectively managing increased workloads while still maintaining attention to detail and high-quality standards for incoming livestock processing
Education
Certificate IV - Leadership And Management
TAFE NSW
NSW01-2026
Skills
- Outstanding customer service
- High competency with ICT
- Exceptional ability to keep composure in high-stress situations
- High-level people skills to de-escalate aggressive customers
- Patience and Empathy
- Time management and organisation capabilities
- Excellent problem-solving skills
- Reliable, punctual, and flexible
- Exceptional relationship-building skills
- Ability to collaborate and thrive in diverse teams
Certification
- Construction Induction Card (White Card)
- Full Drivers Licence
- Full Motorcycle Licence
- Forklift Licence
Timeline
RETAIL ASSISTANT/FORKLIFT OPERATOR
Bunnings Warehouse
04.2022 - Current
SHIFT RUNNER/DELIVERY DRIVER
T B Dominoes Pizza
11.2020 - 04.2022
APPRENTICE HEAVY DIESEL MECHANIC
BORG
01.2020 - 05.2020
STOCKMAN
Dubbo Saleyards
01.2016 - 01.2018
Certificate IV - Leadership And Management
TAFE NSW
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