Trent Carwshaw
Albury
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic autonomous or team-driven with multiple years of experience working in a variety of busy fast paced environments.
Well experienced in a wide variety of areas and willing to fulfil most roles
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills I contribute to team success and achieve positive results.
Ready to tackle new challenges with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Landscape Construction Leading Hand
Yardsapart Landscaping
11.2017 - Current
- Developed a strong rapport with staff members through effective communication and leadership skills.
- Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
- Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
- Promoted safety awareness among the workforce, leading to reduced incidents and accidents on site.
- Cultivated a positive work environment that fostered teamwork, collaboration, and continuous improvement.
- Trained employees how to fix problems, correct mistakes, and maximize productivity.
- Communicated effectively with clients to identify needs, gather feedback, and provide regular updates on project status.
- Managed multiple projects simultaneously, adhering to strict deadlines without compromising quality or safety standards.
Service Advisor
McRae Motors
12.2010 - 10.2017
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business and positive word-of-mouth referrals.
- Managed warranty claims paperwork accurately to secure timely reimbursement from manufacturers while adhering to strict deadlines imposed by vendors or suppliers.
Electronics Technician /Operations Manager
Border Video and Tv Service
03.2004 - 10.2010
- Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Enhanced system performance by troubleshooting and repairing electronic equipment.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Improved team collaboration by training junior technicians on proper diagnostic and repair techniques.
- Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
- Ensured accurate cash handling and timely reporting, maintaining accountability for all transactions.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Education
Graduate Certificate - Leadership
GoTAFE
VIC06-2015
Certificate II - Business Administration And Management
TAFE NSW
NSW11-2008
Electrical, Electronics And Communications Engineering
TAFE NSW
NSW12-2007
Skills
- Team building
- Workplace safety awareness
- Strong attention to detail
- Effective material handling techniques
- Efficient task management
- Committed to continuous learning
- Client interaction
- Conflict resolution
- Experienced with Microsoft Office applications
- Sales experience
Certification
- NSW OHS Whitecard, Workcover -Current
Timeline
Landscape Construction Leading Hand
Yardsapart Landscaping
11.2017 - Current
Service Advisor
McRae Motors
12.2010 - 10.2017
Electronics Technician /Operations Manager
Border Video and Tv Service
03.2004 - 10.2010
Graduate Certificate - Leadership
GoTAFE
Certificate II - Business Administration And Management
TAFE NSW
Electrical, Electronics And Communications Engineering
TAFE NSW
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