TRENT COE
Toowoomba,QLD
Summary
Experienced supervisor with a strong background in managing logistics operations. Proficient in team supervision, project coordination, and analytical problem-solving. Skilled in optimizing resource utilization to achieve challenging targets. Known for diplomatic dispute resolution and effective coordination of diverse teams.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Logistics Senior Supervisor
CPB Contractors
06.2022 - 02.2025
- Organized construction site space and planned layouts to allow for maximum storage capabilities
- Collaborated with other supervisors to maintain smooth interdepartmental communication and operations
- Verified effective and timely implementation of operational goals by prioritizing tasks
- Supervised field crews to maximize quality and work efficiency
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets
- Complied with safety protocols and enforced proper equipment and material usage
- Delegated assignments based on plans, project needs, and knowledge of individual team members
- Sustained safety protocols, ensuring proper, cost-effective and safe handling and usage of equipment and materials
- Led safety training and daily meetings to update teams and reduce hazards
- Reduced excess spending by effectively utilizing given resources
- Checked equipment to determine if maintenance was required
- Developed and implemented new procedures to increase productivity and constructiveness
- Oversaw daily operations at site, keeping team production moving at optimal pace
- Trained workers in proper methods, equipment operation and safety procedures
- Inspected equipment and tools used for safe operation
Warehouse Manager
Actiwork
04.2022 - 06.2022
- Cleaned and maintained warehouse in compliance with OH&S safety standards
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
- Developed and implemented policy and procedure updates to improve workflow and productivity
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
Warehouse Trainer
Countdown
06.2020 - 03.2022
- Inspired employees to exceed goals for productivity, highlighting incentives for favourable performance
- Served as role model for mentees by demonstrating strong values and ethical standards
- Assisted mentees in developing self-confidence and positive self-image
- Kept detailed log of employee training progress and evaluated where necessary
- Interpreted and taught new hires to understand work orders, production figures to inform adjustments for increased productivity
- Trained employees in safe equipment use
- Cultivated extensive knowledge of Pick to Voice software and facilitated trainings in effective use
- Trained employees in identification and interpretation of operating locations, item quantities
- Provided coaching and mentoring to employees
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions
Warehouse Employee
Woolworths Group
01.2018 - 06.2020
- Ensuring all OH&S standards are met
- Voice Picking
- Working within strict timeframes
- Using all forms of manual handling equipment
- Maintaining day to day running of the 'Lantech pallet wrapper'
- Consolidating pallets using RF scanner and WMS
- Organizing & sorting of pallets for transportation
- Performed inventory control, such as counting, and stocking merchandise
- Prepared orders for shipment by picking, packing, and labelling merchandise
- Loaded, unloaded, and moved material to and from storage and production areas
- Performed general housekeeping and cleaning tasks
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Maintained clean, orderly work environment free of hazards
- Loaded and unloaded materials onto and off of trucks for fast shipment
- Operated equipment while observing standard safety procedures
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks
- Shipped material and performed boxing, packing, labelling, and preparation of related documents
- Assembled pallets and crates for secure transportation of materials
- Verified quantity and description of materials received by checking merchandise against packing list
- Successfully navigated large shipments of materials through tight spaces and busy facilities
Personal Trainer
Vision Personal Training
04.2017 - 04.2018
- Ensuring the safety of clients during training sessions
- Conducting assessments of the clients body and posture
- Trained clients during strength training, cardio vascular exercise, and stretching
- Assisted individuals in setting achievable fitness goals, monitoring progress for success
- Motivated clients to stay on track with fitness goals with positive and friendly approach
- Assisted clients with personal fitness goals through realistic objectives
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results
- Designed specific workout systems for individual clients based on performance ability
- Developed customized fitness plans for wide range of clients to expand services
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs
- Developed and implemented creative exercise programs to keep clients engaged and motivated
- Developed specialized programs for athletes of all levels to reach competition goals
- Developed healthy eating meal plans for clients to provide holistic approach
- Educated participants on proper nutrition and healthy lifestyle habits
- Demonstrated proper form and technique to prevent injury
Picker Packer
All Staff Australia
01.2016 - 03.2017
- Pulled orders quickly to maintain demanding productivity goals
- Printed labels, packaged boxes, and loaded into outbound containers
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines
- Scanned packages and boxes and moved to loading dock for shipment
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment
- Worked fast to meet assigned daily picking quotas
- Followed safety protocols and procedures to minimize workplace accidents
- Verified proper labelling and identification on all orders before shipment
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments
- Operated manual and electric pallet jacks to move merchandise
- Utilized voice pick technology to increase order accuracy
- Picked and packed order items
- Maintained tidy and clean work areas to promote optimal productivity and safety standards
- Followed orders precisely for correct items, sizes and quantities
Picking Packer
Kmart Distribution Centre
10.2014 - 05.2016
- Printed labels, packaged boxes, and loaded into outbound containers
- Pulled orders quickly to maintain demanding productivity goals
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Worked fast to meet assigned daily picking quotas
- Used RF scanners to track orders and verify accuracy
- Followed safety protocols and procedures to minimize workplace accidents
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines
- Scanned and verified UPC codes for all products to aid in identification
- Operated manual and electric pallet jacks to move merchandise
- Picked and packed order items
- Kept work areas neat, clean and free from debris
Sales Representative
Billie Group
03.2014 - 10.2014
- Managed customer accounts to secure customer satisfaction and repeat business
- Retained excellent client satisfaction ratings through outstanding service delivery
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
- Generated new leads through networking and attending industry events
- Developed and implemented marketing plans to increase brand awareness and drive sales
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Engaged in friendly conversation with customer to better uncover individual needs
- Used data analytics to identify and track sales trends and develop actionable insights
- Directed customer leads to connections department for further assistance
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Area Manager
Direct Shoe Warehouse
01.2011 - 02.2014
- Conducted training sessions to educate employees on best practices and procedures to increase profitability
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes
- Transformed underperforming teams into productive, profitable teams
- Brought in exceptional candidates to boost team productivity and operational efficiency
- Directed workforce planning, customer retention and customer service management for multiple locations
- Oversaw budget planning, strategy development, community outreach for organization
- Developed sales strategy based on research of consumer buying trends and market conditions
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
- Supervised 16 locations to enforce high-quality standards of operation
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
Warehouse Manager
Direct Shoe Warehouse
10.2008 - 01.2011
- Cleaned and maintained warehouse in compliance with OHS safety standards
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
Sales Representative
Veolia Environmental Services
04.2008 - 10.2008
- Executed proven strategies to hit sales quota and help company achieve goals
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory
- Built lasting relationships with clients through outstanding customer service interactions
- Prepared sales presentations for clients showing success and credibility of products
- Negotiated contracts with clients and developed relationships with key personnel
- Listened to customer needs and desires to identify and recommend optimal products
- Spearheaded safe and efficient handling and disposal of environmental waste
Second in Charge
Direct Shoe Warehouse
01.2003 - 03.2008
- Trained new associates in successful sales and performance strategies
- Assisted sales team with completing customer transactions and managing issues
- Completed store opening and closing procedures by counting drawers and managing security
- Demonstrated exemplary customer service by engaging clients on sales floor
- Built relationships with customers and community to establish long-term business growth
- Maintained customer satisfaction with quick and professional handling of product returns
- Rotated merchandise and displays to feature new products and promotions
- Supervised guests at front counter, answering questions regarding products
- Assisted with hiring, training and mentoring new staff members
Assistant Manager
Brands Direct
10.2000 - 10.2002
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Mentored team members to enhance professional development and accountability in workplace
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Made hiring recommendations to increase company's productivity and profitability with quality workers
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
Education
Mobile Plant Pre Start
Civil Training Licensing
New Zealand2023
Slinging Regular Loads -
NZQA
Hamilton, NZ10.2022
Wheels, Tracks & Rollers
Civil Training Licensing
New Zealand2022
EWP & Knuckle Boom Operations
Civil Training Licensing
New Zealand2022
Telehandler Operations -
NZQA
09.2022
Certificate IV - Personal Training
Australian Institute of Fitness
Parramatta02.2017
Certificate III - Retail Operations
Gow Learning
01.2007
Secondary Education -
John Therry Catholic High
Rosemeadow01.2000
Skills
- Operations and Logistics
- Staff Training
- Logistics Coordination
- Process Improvement
- Warehouse Operations
- Standards and Procedure Compliance
- Team Management
- Daily Operations Management
- Staff Development
Certification
- Australia & New Zealand drivers license
- F Endorsement Forklift - NZ
- Wheels, Tracks & rollers - NZ
- Firearms license NSW
- Slinging regular loads - NZ
- Conducting mobile plant pre start - NZ
- Telehandler Operations - NZ
Additional Information
Telehandler operations NZLicenses, Australian & NZ Car/motorbike license, F endorsement Wheels, Tracks, Rollers, Pallet rider NZ license, NSW Firearms license
Timeline
Logistics Senior Supervisor
CPB Contractors
06.2022 - 02.2025
Warehouse Manager
Actiwork
04.2022 - 06.2022
Warehouse Trainer
Countdown
06.2020 - 03.2022
Warehouse Employee
Woolworths Group
01.2018 - 06.2020
Personal Trainer
Vision Personal Training
04.2017 - 04.2018
Picker Packer
All Staff Australia
01.2016 - 03.2017
Picking Packer
Kmart Distribution Centre
10.2014 - 05.2016
Sales Representative
Billie Group
03.2014 - 10.2014
Area Manager
Direct Shoe Warehouse
01.2011 - 02.2014
Warehouse Manager
Direct Shoe Warehouse
10.2008 - 01.2011
Sales Representative
Veolia Environmental Services
04.2008 - 10.2008
Second in Charge
Direct Shoe Warehouse
01.2003 - 03.2008
Assistant Manager
Brands Direct
10.2000 - 10.2002
Slinging Regular Loads -
NZQA
Telehandler Operations -
NZQA
Certificate IV - Personal Training
Australian Institute of Fitness
Certificate III - Retail Operations
Gow Learning
Secondary Education -
John Therry Catholic High
Mobile Plant Pre Start
Civil Training Licensing
Wheels, Tracks & Rollers
Civil Training Licensing
EWP & Knuckle Boom Operations
Civil Training Licensing
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