Trent Harrison
Cranbourne,VIC
Summary
Dynamic Operations Manager with a proven track record at G.J. Plumbing, excelling in data analytics and performance reporting. Expert in cost control and vendor retention, fostering strong supplier relationships. Adept at employee relations, driving team productivity, and ensuring quality standards, resulting in enhanced operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Operations Manager
G J plumbing
Edithvale, Victoria
06.2021 - 03.2025
- Established and executed operational procedures to guarantee adherence to quality standards.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Fostered effective partnerships with vendors for pricing negotiations and material acquisition for production.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Head Chef
Guiseppe's Restaurant
Melbourne City, Victoria
10.2015 - 01.2021
- Developed innovative meal ideas, ensuring cost-effectiveness while maintaining high quality standards.
- Created menus and managed the kitchen staff to ensure that all dishes were prepared according to recipes and in a timely manner.
- Reviewed invoices from vendors for accuracy prior to payment approval.
- Assigned tasks to sous chefs and other personnel based on their qualifications or experience.
- Trained new chefs on proper cooking techniques, knife handling skills, menu items, recipes, sanitation practices.
- Managed relationships with suppliers to secure competitive prices for ingredients used in preparing meals.
- Ensured adherence to health and safety regulations in the kitchen area.
- Conducted regular meetings with kitchen staff to discuss operational issues or changes in procedures.
- Monitored food inventory levels and placed orders for supplies as needed.
Education
BBA - Business/Finance
Universal Collage of Learning (UCOL)
Invercargill11-2012
Skills
- Data analytics and management
- Performance reporting
- Cost control, accounts, and recordkeeping
- Delegation, organizational management of a team of 13
- Supply chain logistics, vendor retention
- Employee relations and conflict resolution
References
References available upon request.
Timeline
Operations Manager
G J plumbing
06.2021 - 03.2025
Head Chef
Guiseppe's Restaurant
10.2015 - 01.2021
BBA - Business/Finance
Universal Collage of Learning (UCOL)
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