Trent Machin
Perth,WA
Summary
Dynamic leader and adept problem-solver with a proven track record at Rebel Sport, enhancing team performance and customer satisfaction. Strong work ethic with a willingness to learn and develop, skills in cash handling, back of house delegation and procedures as well as Front of house i am known for driving efficiency and exceeding service standards through innovative solutions and a customer-oriented approach. I have achieved remarkable outcomes by leveraging strong communication skills and a positive attitude leading to obtain three employee of the month accolades.
Overview
13
13
years of professional experience
Work History
Retail Sales/Shift Supervisor
Rebel Sport
Perth, WA
09.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Bar Attendant
The Mundaring Weir Hotel
Perth, WA
01.2022 - 09.2022
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Restocked ice, condiments, and snacks.
Food Courier
Menulog
Perth, WA
07.2020 - 01.2022
- Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
- Adhered to company policies and procedures, maintaining a safe driving record while operating vehicles for food transportation purposes.
- Improved communication between restaurants and customers by providing real-time updates on order status and estimated arrival times.
- Increased efficiency by utilizing GPS navigation systems to plan optimal routes for pick-up and delivery points.
Chef De Partie
Old Fig Tree Restaraunt
Perth, WA
05.2019 - 01.2020
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
- Maintained well-organized mise en place to keep work consistent.
- Rotated stock to use items before expiration date.
- Operated all kitchen equipment safely to prevent injuries.
- Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
- Complied with portion and serving sizes as per restaurant standards.
- Maintained high standards of cleanliness and organization, ensuring a safe and efficient workspace.
Chef De Partie
Crofters Arms
Perth, WA
03.2017 - 05.2019
- Increased overall restaurant ratings with consistently well-executed dishes that exceeded guest expectations.
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Chef De Partie
Ultimo Catering And Events
Perth, WA
01.2011 - 03.2017
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- Maintained well-organized mise en place to keep work consistent.
- Rotated stock to use items before expiration date.
- Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
- Maintained high standards of cleanliness and organization, ensuring a safe and efficient workspace.
- Reduced food waste by carefully monitoring inventory levels and adjusting orders accordingly.
- Plated meals paying special attention to garnishes and overall presentation.
- Ensured consistent dish quality by closely adhering to recipe guidelines and presentation standards.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Improved customer satisfaction by attentively addressing dietary restrictions and special requests.
- Managed inventory efficiently, rotating stock to ensure freshness while minimizing spoilage or waste.
- Enhanced kitchen efficiency by streamlining prep work and implementing time-saving techniques.
- Ensured compliance with food safety regulations by maintaining proper storage protocols for perishable items and promptly addressing any potential hazards.
- Expanded culinary knowledge through continuous research on new techniques, flavors, and trends within the industry as a means of staying current with evolving consumer tastes.
- Promoted sustainability within the kitchen by utilizing local produce whenever possible for fresh, farm-to-table dining experiences.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Education
Certificate IV in Fitness - Personal Trainer
Australian Institute of Fitness
Perth, WA06.2024
Certificate III in Fitness - Fitness Coach
Australian Institute of Fitness
Perth, WA04.2023
RSA Responsible Service of Alcohol - Hospitality
HIA
Online11.2015
Certificate III Hostpitality & Commercial Cookery - Chef Training
Australian College of Advance Education
08.2014
Certificate I Hospitality - Hospitality
NCT
Perth, WA11.2011
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Staff Motivation
- Staff Development
- Safety understanding
- Safety awareness
- Conflict resolution techniques
- Schedule Management
- Document Management
- Team Leadership
- Problem-Solving
- Team Supervision
- Positive Attitude
- Strong verbal and written communication
- Decision-making capabilities
- Team Collaboration and Leadership
- Customer Service Management
- Goal Setting and Tracking
Fitness
My daily life includes spending time with my Wife and 2 Dogs & Cat while working hard at the gym to achieve my goal of winning my first Fitness Competition at the end of this year.
I not only have qualified to work in the fitness industry I am highly passionate about it making most of my life revolve around this and wanting to implement my knowledge to people for them to achieve their fitness goals
Timeline
Retail Sales/Shift Supervisor
Rebel Sport
09.2022 - Current
Bar Attendant
The Mundaring Weir Hotel
01.2022 - 09.2022
Food Courier
Menulog
07.2020 - 01.2022
Chef De Partie
Old Fig Tree Restaraunt
05.2019 - 01.2020
Chef De Partie
Crofters Arms
03.2017 - 05.2019
Chef De Partie
Ultimo Catering And Events
01.2011 - 03.2017
Certificate IV in Fitness - Personal Trainer
Australian Institute of Fitness
Certificate III in Fitness - Fitness Coach
Australian Institute of Fitness
RSA Responsible Service of Alcohol - Hospitality
HIA
Certificate III Hostpitality & Commercial Cookery - Chef Training
Australian College of Advance Education
Certificate I Hospitality - Hospitality
NCT