Trent O'Brien
Moorooka,QLD
Summary
Driven Facilities Services Officer with a proven track record at the Department Of Education, specialising in work focusing on high customer service with effective communication. Excelled in mentoring staff and enhancing stakeholder relationships, significantly improving team efficiency and compliance with industry regulations. Skilled in problem-solving and attention to detail, fostering a culture of professionalism and achievement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Facilities Services Officer
Department Of Education
01.2006 - Current
- Mentored junior staff members, helping them develop their skills and training to advance their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Report safety and fire hazards observed on regular routine inspections. Nominated floor 12 Fire Warden.
- Complete monthly journals, reconcile corporate card transactions while coordinating daily operations of the Conference centre.
- Educate staff on organisational mission and goals to help employees achieve success.
- Stocktake and purchase equipment assets including supplies and perishables.
Education
High School Diploma -
Yeronga State High School
Yeronga, QLD11.1994
Skills
- Work Coordination
- Problem-Solving
- Attention to Detail
- Multitasking
- Time management abilities
- Active Listening
- Relationship Building
- Effective Communication
Computer & Technical Skills
- Audio Visual equipment set up & trouble shooting
- Microsoft Office
- Powerpoint
- Ivvy Venues
- Service Centre Online
- Corporate Travel Management
- SAP - Basic
- Customer Master Data Entries
Personal Attributes
- Exemplary work ethic with a high degree of empathy, flexibility and accountability.
- Ability to react quickly and positively under pressure, often transforming potential negative outcomes into positive results.
- Diligent and organised; consistently holds quality of work to the highest standards.
- Demonstrated resilience to work with frequent interruptions while maintaining tasks at expected level of professionalism.
- Strong Communication Skills while remaining honest, transparent, reliable with staff and Management.
References
Roslyn Stapleton
Facilities & Events Coordinator (previous)
Department of Education
M: 0400 047 640 | E: roslynstapleton7@gmail.com
Christopher Lassig
Assistant Director-General
School & Regional Reviews
P: 3028 8288 | E: christopher.lassig@qed.qld.gov.au
Timeline
Facilities Services Officer
Department Of Education
01.2006 - Current
High School Diploma -
Yeronga State High School
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