Trent Smith

- Conducted an 9-month contract at Mr. Hobson restaurant for KPMG, providing expert advice on improving operations, reducing costs, and increasing profitability.
- Collaborated with stakeholders to understand their business needs and provided actionable solutions.
- Implemented effective strategies to enhance customer service and satisfaction.

-Successfully established and currently own Peninsula Beach Motel.
- Implemented effective marketing strategies to attract guests and increase occupancy rates.
- Ensured high levels of customer satisfaction through excellent service and attention to detail.
- Managed the financial operations of the motel, including budgeting, revenue management, and cost control measures.
- Silent partner now as my wife and inlaws run the business

- Founded and managed a thriving café, overseeing all aspects of business operations including supply chain, staff recruitment, financial management, and marketing.
- Consistently grew the business through innovative strategies and a focus on customer service.
- Maintained high levels of customer satisfaction through exceptional service.

- Sold the business in 2023

- Managed daily operations of a high-volume hotel, leading a team of between 30 - 100 employees (depending on season)
- Successfully increased hotel occupancy by 25% through strategic planning and effective marketing.
- Improved customer service standards, boosting customer satisfaction ratings by 20%.

- Managed the Hotel through extensive renovation works

Supervised all hotel operations, including staff management, budgeting, and customer service.
- Implemented cost control measures, resulting in a 15% reduction in operating costs.
- Led the team to achieve a significant improvement in customer satisfaction scores.