Customer service professional skilled in multitasking and time management, dedicated to delivering exceptional customer experiences. Over one year of hands-on experience in landscaping and machinery operation.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Office Worker /Machine Maintenance Technician
Little Diggers Rockingham (Under Wright Brothers Landscaping)
Baldivis, WA
01.2025 - Current
Provided administrative support to executive-level personnel.
Managed front desk operations such as answering phones and responding to emails.
Greeted and directed visitors to the office.
Organized filing systems, maintained records, and updated databases.
Processed invoices, purchase orders, expense reports, and other financial documents.
Created spreadsheets to track data points related to customer accounts. (Albeit, not often.)
Ordered supplies needed for daily operations within the office.
Monitored incoming messages on voicemail system ensuring prompt response times.
Maintained a professional demeanor while interacting with internal and external customers via phone or email.
Landscaper
Wright Brothers Landscaping
Baldivis, WA
04.2024 - Current
Cleaned up debris after completing jobsite tasks.
Built retaining walls using stones or bricks for stability purposes.
Operated machinery such as bobcats or tractors when necessary.
Installed water features such as fountains and sprinkler systems.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Education
Certificate of Technical Studies - Civil Construction And Resources
Motivation Foundation
Middle Swan, WA
12-2024
Skills
Construction safety
Team collaboration
Microsoft Word proficiency
Positive attitude
Data entry
Flexibility and adaptability
Retaining walls expertise
Hardscape installation
Heavy equipment operation
Landscape equipment knowledge
Hand tool usage
Professionalism and etiquette
Problem solving
File organization
Scheduling and planning
Basic accounting skills
Verbal communication skills
Document management
Organizing and categorizing documents
Opening and closing procedures knowledge
Valid driver's license
Administrative support services
Written communication skills
Technical support expertise
Business writing proficiency
Environmental awareness strategies
Customer service excellence
Affiliations
Swimming
Archery
Reading
Hiking
Accomplishments
Gained a scholarship for civil construction during high school
Lance corporal during my time in the cadets, first aid qualified
Bronze star in swimming, first aid and CPR qualified
Certification
Cert II in civil construction
Cert II in Mining and Resources
Roller ticket and white card, able to drive a variety of machines
Provisional License (Red P)
References
References available upon request.
Timeline
Office Worker /Machine Maintenance Technician
Little Diggers Rockingham (Under Wright Brothers Landscaping)
01.2025 - Current
Landscaper
Wright Brothers Landscaping
04.2024 - Current
Certificate of Technical Studies - Civil Construction And Resources