Trevor Edmistone
Pacific Paradise,QLD
Summary
highly organized and dependable professional, skilled in the effective management of diverse priorities while maintaining a positive and proactive attitude. Demonstrates a proactive approach to undertaking additional responsibilities to achieve established goals.
Actively seeking a full-time position that presents professional challenges, where I can apply my strong interpersonal skills, exemplary time management, and adept problem-solving abilities.
Aspiring to enhance both my professional and personal skills to contribute greater value to the organization I collaborate with.
Overview
5
5
years of professional experience
Work History
2IC Nightfill Manager & Store Person
Woolworth
05.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Accomplished multiple tasks within established timeframes.
- Managed opening and closing procedures.
- Accurately logged all daily shipping and receiving orders.
- Assisted in unloading trucks and stocking shelves with new products.
Insurance Support Specialist
Open Money Services
11.2022 - 11.2023
- Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
- Streamlined support procedures for quicker response times, resulting in higher client retention rates.
- Collaborated with cross-functional teams to develop and implement effective support strategies.
- Boosted customer confidence in company products through consistent provision of accurate information during interactions.
- Responded to customer inquiries and requests related to insurance products and membership.
Front of House
Noosa Juice Bar
08.2019 - 05.2021
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
- Increased guest return rate through personable interactions and genuine interest in preferences.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
Laboure Hand
Noosa Party Hire
11.2018 - 01.2019
- Lifted, moved and handled various building materials throughout yard.
- Performed general labor tasks on sites using multiple tools and specialized hand tools.
- Used personal protective equipment and safe lifting equipment when maintaining beverage machines.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning areas.
- Arranged furniture and added decorations to assist in setting up for events.
Education
High School Diploma -
Noosa District State High School
Cooroy, QLD11.2017
Skills
- Operations Management
- Staff Development
- Performance Management
- Staff Management
- Team Leadership
- Time Management
- Staff Training and Development
- Problem Solving
- Strategic Planning
- Business Administration
Hobbies and Interests
- Camping
- Cooking
- Reading
- Chess
- Sightseeing
Timeline
Insurance Support Specialist
Open Money Services
11.2022 - 11.2023
2IC Nightfill Manager & Store Person
Woolworth
05.2021 - Current
Front of House
Noosa Juice Bar
08.2019 - 05.2021
Laboure Hand
Noosa Party Hire
11.2018 - 01.2019
High School Diploma -
Noosa District State High School
Similar Profiles
Azza AliAzza Ali
Front End Team Member at WoolworthFront End Team Member at Woolworth
Mariam ZafarMariam Zafar
Customer Service Representative at WoolworthCustomer Service Representative at Woolworth
RITU MEHLARITU MEHLA
Woolworth Cleaner at woolworthWoolworth Cleaner at woolworth
Usama LatifUsama Latif
Nightfill at WoolworthNightfill at Woolworth
Joshua Rose-AndersonJoshua Rose-Anderson
Guitar Teacher at Guitar DenGuitar Teacher at Guitar Den