Trevor Edmistone
Pacific Paradise,QLD
Summary
highly organized and dependable professional, skilled in the effective management of diverse priorities while maintaining a positive and proactive attitude. Demonstrates a proactive approach to undertaking additional responsibilities to achieve established goals.
Actively seeking a full-time position that presents professional challenges, where I can apply my strong interpersonal skills, exemplary time management, and adept problem-solving abilities.
Aspiring to enhance both my professional and personal skills to contribute greater value to the organization I collaborate with.
Overview
5
5
years of professional experience
Work History
2IC Nightfill Manager & Store Person
Woolworth
05.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Accomplished multiple tasks within established timeframes.
- Managed opening and closing procedures.
- Accurately logged all daily shipping and receiving orders.
- Assisted in unloading trucks and stocking shelves with new products.
Insurance Support Specialist
Open Money Services
11.2022 - 11.2023
- Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
- Streamlined support procedures for quicker response times, resulting in higher client retention rates.
- Collaborated with cross-functional teams to develop and implement effective support strategies.
- Boosted customer confidence in company products through consistent provision of accurate information during interactions.
- Responded to customer inquiries and requests related to insurance products and membership.
Front of House
Noosa Juice Bar
08.2019 - 05.2021
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
- Increased guest return rate through personable interactions and genuine interest in preferences.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
Laboure Hand
Noosa Party Hire
11.2018 - 01.2019
- Lifted, moved and handled various building materials throughout yard.
- Performed general labor tasks on sites using multiple tools and specialized hand tools.
- Used personal protective equipment and safe lifting equipment when maintaining beverage machines.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning areas.
- Arranged furniture and added decorations to assist in setting up for events.
Education
High School Diploma -
Noosa District State High School
Cooroy, QLD11.2017
Skills
- Operations Management
- Staff Development
- Performance Management
- Staff Management
- Team Leadership
- Time Management
- Staff Training and Development
- Problem Solving
- Strategic Planning
- Business Administration
Hobbies and Interests
- Camping
- Cooking
- Reading
- Chess
- Sightseeing
Timeline
Insurance Support Specialist
Open Money Services
11.2022 - 11.2023
2IC Nightfill Manager & Store Person
Woolworth
05.2021 - Current
Front of House
Noosa Juice Bar
08.2019 - 05.2021
Laboure Hand
Noosa Party Hire
11.2018 - 01.2019
High School Diploma -
Noosa District State High School