Hi, I’m
Trevor Edwards
Adelaide Hills,SA
Summary
A dynamic Team Leader with a proven track record at Australia Post, I excel in fostering teamwork and collaboration while driving performance improvement. Leveraging strong problem-solving and people management skills, I've empowered teams to exceed goals through innovative strategies and effective conflict resolution, significantly enhancing team culture and productivity.
Overview
20
years of professional experience
Work History
Australia Post
Team Leader
10.2004 - Current
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Coaching and mentoring
- Performance improvement
- Goal setting
- Overseeing daily activities
- Conflict resolution
- Daily workflow improvement
- Leading team meetings
- Safety
- Safety processes and procedures
- Staff education and training
- Process improvement
- Team building
- Complaint resolution
- Shift scheduling
- Team Check-ins
- SMART goals
- Onboarding and orientation
- SOP adherence
- Client communication
- Employee training
- Task delegation
- Risk management
- Leadership
- Team assessment
- Multitasking
- Active listening
- Excellent communication
- Task prioritization
- Interpersonal communication
- Teamwork
- Reliability
- Team collaboration
- Team leadership
- Effective communication
Timeline
Team Leader
Australia Post
10.2004 - Current
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