Trevor Sawyer
Kilsyth,VIC
Overview
16
16
years of professional experience
Work History
Car Sales Consultant
Milano Cars
06.2023 - 02.2024
- Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
- Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
- Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.
- Enhanced dealership reputation by delivering outstanding customer service, resolving issues promptly, and addressing concerns professionally.
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
- Collaborated with finance department to secure competitive financing options for customers, streamlining the purchasing process.
- Maintained detailed knowledge of vehicle inventory, enabling efficient matching of client needs with available options.
New Car Sales Consultant
Ringwood Haval
07.2013 - 11.2022
- Enhanced customer satisfaction by providing personalized consultations and tailored vehicle recommendations.
- Increased dealership revenue through consistent sales performance and building long-term client relationships.
- Streamlined the car buying process for customers by efficiently managing paperwork and collaborating with finance teams.
- Stayed up-to-date with industry trends, ensuring comprehensive knowledge of various automobile models and features.
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Conducted thorough vehicle walkarounds, highlighting key features to potential buyers and demonstrating value.
- Built rapport with clients through active listening, understanding their needs, and guiding them towards the most suitable vehicles.
- Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
- Maintained showroom appearance standards by keeping vehicles clean, organized, and properly displayed for optimal presentation.
- Assisted clients in arranging test drives for desired vehicles while emphasizing safety precautions during the experience.
- Collaborated with service department to ensure seamless vehicle delivery process, including detailing, safety inspections, and addressing any necessary repairs prior to customer handover.
- Outlined sales, warranty, and service procedures.
- Completed registration paperwork and sales documentation.
- Demonstrated vehicles and features, and conduct test drives.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
New Car Sales Consultant
Ferntree Gully Hyundai
10.2007 - 09.2016
- Enhanced customer satisfaction by providing personalized consultations and tailored vehicle recommendations.
- Increased dealership revenue through consistent sales performance and building long-term client relationships.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Prepared purchased vehicles and completed final delivery checks.
- Met customers on lot and in showroom to discuss available vehicles and options.
Skills
- Client Relationship Building
- Persuasion techniques
- Sales Strategies
- Financial Acumen
- Sales and Marketing
- Strong negotiation
- Aftermarket products
- Upselling strategies
- Explaining Service Options
- Lead Follow Up
- Friendly and Enthusiastic
- Documentation And Reporting
Timeline
Car Sales Consultant
Milano Cars
06.2023 - 02.2024
New Car Sales Consultant
Ringwood Haval
07.2013 - 11.2022
New Car Sales Consultant
Ferntree Gully Hyundai
10.2007 - 09.2016
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